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\chapter{Testing and Troubleshooting}
\setcounter{page}{1}
\section{Introduction}
This chapter describes how to test and troubleshoot the VAXstation 2000
and the MicroVAX 2000 systems. Differences between the VAXstation 2000
and the MicroVAX 2000 are specifically identified in the text.
This chapter contains the following sections.
\begin{itemize}
\item How to use console mode: determining the console device, enter
ing console mode, exiting console mode, utilizing the diagnostic
console device, and where to find a list of the console commands.
\item How to run the diagnostic tests and interpret the error codes for
each test: power-up tests, self-test, and system exerciser.
\item How to troubleshoot all devices in the system.
\item How to use the utilities.
\end{itemize}
\section{Using Console Mode}
The VAXstation 2000 and the MicroVAX 2000 systems have two modes
of operation: program mode and console mode. Normal operation of the
VAXstation 2000 and the MicroVAX 2000 is in program mode, that is, with
the operating system controlling the system. Console mode allows the user
to control the system from the console terminal using the console com
mands described in \hyperlink{appendix.b}{Appendix B}. Console mode is contained in ROM on
the system module.
Testing is done while in console mode. The system returns the \console
prompt when it is in console mode. \tabref{2-1} lists the prompts and the
mode of operation each prompt represents.
\newpage
\begin{tbl}{Prompts}{c l}
\textbf{Prompt} & \textbf{Mode of operation}\\
\hline
{>}{>}{>} & Console mode. Console commands are listed in \hyperlink{appendix.b}{Appendix B}. \\
\$ & Program mode (VMS operating system) \\
\% & Program mode (Ultrix operating system) \\
\end{tbl}
\subsection{Determining the Console Device}
The console device for a VAXstation 2000 system is the keyboard (LK201)
and monitor (VR260) connected to the video port. The keyboard inputs
commands at 4800 baud and the monitor displays output from the video
circuits.
The console device for a MicroVAX 2000 system is the terminal (VT220 or
similar terminal) connected to connector 1 on the DEC423 converter. The
terminal operates at 9600 baud.
\subsection{Entering Console Mode}
Console mode is entered any time the CPU halts. The CPU can be halted
automatically or manually. A halt means that CPU control has passed
control from the operating system to the console mode program in ROM. If
the system halts the CPU, then the console mode program checks the
nonvolatile RAM (NVR) for user-defined instructions on how to handle the halt.
If you manually halt the CPU, the system enters console mode program
immediately without checking the NVR for instructions.
You can manually halt the CPU and enter console mode by one of the
following methods.
\begin{itemize}
\item HALT button -- Press the halt button. It is located next to the printer port
on the back of the system box. The \console prompt is displayed when
ready for console commands.
\item BREAK key -- Press the BREAK key on the diagnostic console device
that is connected to the printer port with the BCC08 cable. The \console
prompt is displayed when ready for console commands.
\end{itemize}
The system automatically halts the CPU for the following reasons.
\begin{itemize}
\item After power-up testing -- If the default recovery action is halt, the system
automatically halts the CPU and enters console mode after power-up
tests are complete. See Section 2.5.4 for information on setting the
default recovery actions.
\item For a boot failure -- If the system fails to boot properly, the system
automatically halts the CPU and enters console mode. See Section 2.5.2
for information on setting the default boot device.
\item On a system error -- If the CPU detects a severe corruption of its
operating environment, it halts and reads the default recovery action in the
NVR. The default recovery action can be restart, boot, or halt. When
it is restart and the restart fails, then the system automatically tries to
boot the operating system software. If the boot fails, the CPU halts and
enters console mode. When the default recovery action is boot and the
boot fails, the CPU halts and enters console mode. When the default re
covery action is halt, the CPU unconditionally halts and enters console
mode.
\end{itemize}
One other way to halt the CPU is when the operating system software
executes a halt instruction. The CPU then reads the default recovery action in
the NVR and acts on it as described above.
\subsection{Exiting Console Mode}
Console mode is exited by typing one of the following console commands.
\begin{itemize}
\item BOOT -- This command initializes the CPU and boots the operating
system software from the device specified. If no device is specified, the
system searches each on-line device until the operating system software
|s found. The boot command starts the system similar to when power
is turned on except that the power-up tests are not run. If the system
attempts to boot over the net (ESA0) and no software is available on
another node, the system keeps looking for the software indefinitely.
If a boot message for the operating system software does not appear
shortly after the Ethernet boot message (ESA0) is displayed, then you
must press the halt button to abort the Ethernet boot. If you still need
to boot over the Ethernet, make sure the node with the operating system
software is operating normally and the software is loaded. Run the
Ethernet loopback utility (TEST 90) to check the networking capability
of the system if the Ethernet boot continues to fail.
When a boot is invoked using this boot command, you can specify
several boot command flags by bit encoding the flags in a flag word
specified with the /R5: qualifier. These command flags are listed in
Paragraph 2.5.3.
\item CONTINUE -- This command instructs the CPU to continue the
operating system software at the address contained in the program counter
(PC). This command starts up the operating software where it was halted
provided no console test commands were run. Running a test command
alters the PC and memory so that the operating system software cannot
be started properly by entering the continue command. If a test command
was entered, use the boot command to start the operating system
software. The continue command is similar to the start command. The
start command can specify the address to Start the operating software
and the continue command has the operating software continue where
it left off.
\item START -- This command starts the operating system software at a
specified address. If no address is given, the contents of the PC are used.
However, running a test command alters the PC and memory so that the
operating system software cannot be started properly by entering the
start command. If a test command was entered, use the boot command
to start the operating system software.
\end{itemize}
\subsection{Diagnostic Console Device}
There is a diagnostic console device available on the VAXstation 2000. The
MicroVAX 2000 can use this device if the DEC423 Converter is removed.
The diagnostic console device can be utilized by connecting a terminal (such
as the VT100 or VT220) to the printer port with the special BCC08 cable.
The terminal operates at 9600 baud. Field service technicians can use this
terminal as a diagnostic tool to isolate a problem in the normal console
device.
To use this diagnostic console device you must turn off power, connect the
BCC08 cable to the printer port and terminal, and then turn power back on.
The diagnostic console device now controls the system. The normal console
monitor displays video test patterns on the VAXstation 2000 when the video
circuits are tested. The normal console keyboard does not operate.
\subsection{Console Commands}
Console commands are listed in \hyperlink{appendix.b}{Appendix B}.
\newpage
\section{Testing}
Testing procedures on the VAXstation 2000 and the MicroVAX 2000 systems
are almost identical. The differences between the systems are explained
where applicable. All diagnostic tests are ROM-based and testine is done
while in console mode. Tests are executed in either of two ways:
\begin{itemize}
\item Automatically -- When power is turned on the power-up tests begin.
\item Manually -- By entering one of the console test commands on the
console terminal. See \hyperlink{appendix.a}{Appendix A} for a complete listing of the test commands.
\end{itemize}
\subsection{Power-up Tests}
Power-up tests run each time the system power is turned on. Power-up
testing consists of a sequence of tests executed for each device installed in
the system. The test number of each device is listed on the power-up screen
display as the device is tested. \figref{2-1} shows an example of the powerup
screen display. The first line indicates the CPU name (KA410-A) and the
ROM version (V1.0). The test numbers are listed next in descending order
from the first test, F, to the final test, 1. TEST F will have an underscore
after it on the MicroVAX 2000 to indicate that TEST F was not run. Note in
\figref{2-1} that tests 4, 3, 2, and 1 have an underscore (\_) immediately after
them. This underscore indicates that there is no option device installed for
that test; thus, no tests are done. TEST F has an underscore after it on the
MicroVAX 2000 systems because the monochrome video circuits are not
used by the MicroVAX 2000. No other test numbers can have underscores
after them. An asterisk (*) after TESTS 4 through 1 indicate that an option is
installed, but its ROM is destroyed and the Option device must be replaced.
Only TESTS 1 through 4 can have an asterisk after them. \figref{2-2} lists
the symbols that can appear in between the tests and what they indicate.
\begin{ttfig}{Example of Power-up Tests Screen Display}
KA410-A V1.0
F...E...D...C...B...A...9...8...7...6...5...4_..3_..2_..1_..
\end{ttfig}
\figref{2-2} lists the definitions of the symbols that appear between the test
numbers in the power-up test countdown.
\begin{ttfig}{Power-up Symbols Defined}
... Device tested successfully or has a soft error
?.. Device has a hard error
_.. Device not installed or not tested
*.. Device installed but its ROM is destroyed
\end{ttfig}
If any hard errors (errors that indicate the device must be replaced for
proper operation) are found during power-up testing, a question mark is
placed after the failing test number during the countdown sequence. An
error summary of all errors detected is listed after the power-up sequence
is complete. Two question marks in the error summary indicate a hard error.
Error codes that indicate the status or soft errors do not put a question mark
after the failing test number in the sequence, but do list the error code in the
error summary. \figref{2-3} shows the power-up screen display with a hard
error found in TEST F and a soft error found in TEST E. The error summary
for each failed device is displayed before the boot sequence is started.
However, the screen usually scrolls so fast when the system starts to boot
that you may not be able to see what the error summary contained (if there
was an error summary). To see what errors the power-up tests found, press
the halt button and enter TEST 50 on the console terminal. TEST 50 is the
command for bringing up the configuration table. The configuration table
is created during power-up testing. This configuration table contains all of
the error codes listed in the power-up error summary as well as error codes
for all devices installed in the system. The error codes in the configuration
table are updated every time self-test is run. See Paragraph 2.5.1 for an
explanation of how to use the configuration table.
Each error summary consists of one or two question marks, a test number,
the ID number of the failed device, and an eight-digit error code. For example,
in \figref{2-3}, the first line of the error summary shows a hard error
for TEST F, a device ID number of 00B0, and an error code of 0001.F002.
The second line shows a soft error for TEST E, a device ID of 0040, and an
error code of 0000.0005. \hyperlink{subsubsection.2.3.1.1}{Section 2.3.1.1} describes the error codes.
\newpage
\begin{ttfig}{Example of Power-up Tests Screen Display with Errors.}
KA410-A V1.0
F?..E...0...C...B...A...9...8...7...6...5...4_..3_..2_..1_..
?? F 00B0 0001.F002
? E 0040 0000.0006
\end{ttfig}
If there is a fatal error in the NVR during power-up testing, the system stops
testing the other devices and displays ?14 TOY ERR on the screen. When
this happens, the only way to determine the cause of the problem is by
viewing the LEDs on the keyboard. One of the LEDs will be lit to indicate
the failing module. \tabref{2-2} lists the LEDs and which module has failed.
\begin{tbl}{Keyboard LEDs Defined}{l l}
\textbf{Keyboard LED} & \textbf{Failing module}\\
\hline
Hold Screen & System module \\
Lock & Not used \\
Compose & ThinWire Ethernet option module \\
Wait & Not used \\
\end{tbl}
Once power-up testing is complete and no fatal or hard errors are found, the
system boots the operating system software. Both the VAXstation 2000 and
the MicroVAX 2000 boot the operating system software the same. The only
difference between the two is that the VAXstation 2000 clears the console
screen before it boots and the MicroVAX 2000 does not. If a default boot
device is loaded in the NVR, the system boots off of that device. If no
default device is loaded in the NVR, the system searches every on-line
storage drive for the operating software. DUA2 is searched first if a floppy
diskette is loaded. Otherwise, it is not searched at all. The hard disks are
searched next, DUA0 then DUA1. MUA0, the tape drive, is checked after
the hard disk drives if it is installed and a cartridge is loaded. Finally, the
system searches the Ethernet network for the software and ESA0 is listed
on the screen. The system continues to search the Ethernet network until
the operating system software is found.
\newpage
\subsubsection{Power-up Test Error Codes}
The power-up test error codes indicate status and/or error information. Any
errors found by power-up tests are listed in the error summary after the
power-up test countdown sequence. This summary, if any, gives you a brief
summary of the errors. \tabref{2-3} lists the test numbers and the devices that
are tested during that particular test. To look at the complete list of devices
and the status of that device, you must display the configuration table. The
configuration table lists every device in the system and also lists the results
of the self-test and power-up tests and is updated each time self-test is run.
The error codes for each device in the configuration table are explained in
the troubleshooting section for that individual device. Remember that the
configuration table contains the results of the self-test and power-up tests
and not the results of the system exerciser. \figref{2-4} shows an example
of the configuration table and for an explanation of the configuration table,
see \hyperlink{subsection.2.5.1}{Paragraph 2.5.1}.
\begin{ttfig}{Example of the Configuration Table}
>>> TEST 50
KA410-A V1.0
ID 08-00-2B-02-CF-A4
?? MONO 0001.F002
? CLK 0000.0005
NVR 0000.0001
DZ 0000.0001
00000001 00000001 00000001 00000001 00000001 000012A0
MEM 0002.0001
00200000
MM 0000.0001
FP 0000.0001
IT 0000.0001
HDC 1710.0001
000146B8 00000000 00000320
TPC 0202.0001
FFFFFF03 01000001 FFFFFF06 FFFFFF05 FFFFFF05 FFFFFF05 ...
SYS 0000.0001
NI 0000.0001 V1.0
>>>
\end{ttfig}
\newpage
The most common good error code is 0000.0001. There are, however, some
devices that use the first four digits in the error code to indicate the status
of the device and the last four digits to indicate the error found on the
device. The memory (MEM) error code, for instance, contains 0002.0001
which indicates two megabytes of memory is available (0002.) and no error
found (.0001). On devices like these, the last four digits always indicate
.0001 as a good (non-error) indication.
Some error codes indicate no error at all and give a status of the device
such as the clock (CLK) which shows that the date and time has not been
set. This is not an error, just a status of the clock circuits.
Any error code other than 0000.0001 on the MONO, MM, FP, IT, or SYS
devices indicates a hard error and that device must be replaced for proper
operation of the system. The other devices such as CLK, NVR, DZ, MEM,
HDC, TPC, and NI may have a status or a soft error message in the error
codes and may still operate normally.
See the troubleshooting procedures section (Paragraph 2.4) for each device
to determine whether or not the error code indicates a fault or a status for
the device.
\subsection{Self-test}
Self-test allows you to test every device again individually, a few at a time,
or all of them sequentially just like power-up tests. To individually test a
device, enter TEST \# where \# is the test number of the device you want
tested. \tabref{2-3} lists the test numbers and the devices tested by those
numbers. \figref{2-5} shows an example of running self-test successfully on
the disk controller.
\begin{ttfig}{Example of Running Self-test on the Disk Controller}
>>> TEST 7
7...
>>>
\end{ttfig}
\newpage
To test a group of devices, enter TEST followed by the test number of the
first device to be tested and then the test number of the last device to be
tested. \figref{2-6} shows an example of testing a group of devices. In \figref{2-6},
all tests between C and 4 are tested successfully. Note that you cannot
pick and choose which devices to test between C and 4, all tests between
C and 4 are tested when entered as a group.
\begin{ttfig}{Example of Running a Series of Self-tests}
>>> TEST C 4
C...B...A...9...8...7...6...5...4_..
>>>
\end{ttfig}
To test all devices, enter TEST F 1. The MicroVAX 2000 skips over the
MONO video test (TEST F) since it does not use the video circuits.
\begin{tbl}{Self-test Commands}{c X}
\raggedright\textbf{Test\newline Number} & \textbf{Device\newline Tested} \\
\hline
1 & Option module (Network Interconnect module) (NI) \\[0.5em]
2 & Option module (not available) \\[0.5em]
3 & Option module (not available) \\[0.5em]
4 & Option module (not available) \\[0.5em]
5 & Interrupt Controller and ThinWire Ethernet ID ROM (SYS) \\[0.5em]
6 & Tape Controller. (TPC) \\[0.5em]
7 & Disk conroller. (HDC) \\[0.5em]
8 & Interval timer. (IT) \\[0.5em]
9 & Floating point unit. (FP) \\[0.5em]
A & Memory management unit. (MM) \\[0.5em]
B & Memory. (MEM) \\[0.5em]
C & DZ Controller. (DZ) \\[0.5em]
D & Non-volatile RAM. (NVR) \\[0.5em]
E & Time-of-year dock. (CLK) \\[0.5em]
F & Base video (MONO) (VAXstation 2000 only) \\[0.5em]
\end{tbl}
\subsubsection{Self-test with Loopback Connectors}
Customer mode self-test does not test the drivers or the lines of the serial
line conroller (DZ) since loopbacks are not used. Run self-test in field
service mode to test the DZ drivers by installing the loopback connectors on
the back of the system. Follow one of the procedures below.
To test the DZ on VAXstation 2000, install a loopback (p/n 29-24795) on
the 25-pin communication port and a loopback (p/n 29-24794) on the 9-pin
printer port. Run TEST C. You cannot use loopback connectors if you are
using the diagnostic console device with the BCC08 cable on the printer
port since there is no loopback connector for the video port.
To test the DZ on MicroVAX 2000, install a loopback (p/n 29-24795) on the
25-pin communication port and install an MMJ loopback on both ports 2
and 3. Run TEST C.
\textbf{NOTE:} \textit{The ThinWire Ethernet port on the back of the
system box must be terminated properly when running diagnostics on the
network option (TEST 1) othetwise an error code of 0000.7001 or greater
is listed in the configuration table.}
\subsubsection{Self-test Error Codes}
\figref{2-7} shows how an error is displayed if found during self-test. This
example shows an error on the disk controller during self-test. The 84 FAIL
indicates an error was found on the device tested. You must display the
configuration table (TEST 50) after self-test is complete to see the error code,
if there is an error during self-test, since the error codes do not appear on
the screen. The configuration table lists every device in the system, fists the
results of the self-test and power-up tests, and is updated each time self-test
is run. The error codes for each device in the configuration table are
explained in the troubleshooting section for that individual device. Remember
that the configuration table contains the results of the self-test and power-up
tests and not the results of the system exerciser. See Paragraph 2 5 1 for an
explanation of the configuration table.
\newpage
\begin{ttfig}{Example of a Self-test Error on the Disk Controller}
>>> TEST 7
7?..
84 FAIL
>>>
(You must display the configuration table to see the error code)
\end{ttfig}
\newpage
\subsection{System Exerciser Diagnostics}
The system exerciser simulates a worst-case situation test for each device
and checks how the device operates under these conditions. It does not use
the configuration table to list its results of the tests. The system exerciser
has a separate display that appears on the screen as the exerciser is running.
Any errors found are displayed in the exerciser display. When examining
the exerciser display, a single question mark in the far left column indicates
a soft error, a double question mark indicates a hard error, and the absence
of question marks indicate success. \figref{2-8} shows an example of the
exerciser display.
The system exerciser exercises most of the devices. However, some devices
such as the memory management unit (MM) and the interval timer (IT) are
tested through the testing of other devices and are not displayed. Of the
devices the exerciser does exercise, it runs each one sequentially until all
have been run once, then it runs them all at the same time (worst-case).
This type of testing usually finds any intermittent failures.
The system exerciser has two modes: customer mode and field service
mode. Customer mode system exerciser (TEST 0) does not use loopback
connectors and does not fully test all of the devices. Field service mode system
exerciser requires loopback connectors installed and removable media
from the maintenance kit inserted and loaded. You must initialize the floppy
diskette in the maintenance kit with a special diagnostic key so the exerciser
can perform write tests on the RX33. Refer to Paragraph 2.5.11 for more
Information on creating the special diagnostic keys. Once the floppy has
been initialized, load it into the RX33 (if a full read/write test of the RX33 is
necessary) before you run the system exerciser in field service mode. You
must also initialize the COMPACTape cartridge in the maintenance kit with
a special diagnostic key so the exerciser can perform read/write tests on
the TK50. Refer to Paragraph 2.5.11 for more information on creating the
special diagnostic keys. Once the COMPACTape cartridge has been initial
ized, load it into the TK50 (if a full read/write test of the TK50 is necessary)
before you run the system exerciser in field service mode. If the RX33 or
the TK50 are not loaded with the special-key media, the system exerciser
does not do destructive writes to them and tests them the same as it does
during the customer mode system exerciser. This special-key on the media
prevents the exerciser from accidentally destroying data on the customers
floppy diskette or COMPACTape cartridge. The field service mode system
exerciser is available in a run once (TEST 101) and a run forever (TEST 102)
configuration.
\newpage
\subsubsection{System Exerciser Diagnostic Commands}
\tabref{2-4} lists the system exerciser diagnostic commands.
\begin{tbl}{System Exerciser Diagnostic Commands}{l X}
\textbf{Test Commands} & \textbf{Description of Commands} \\
\hline
0 & Runs customer mode system exerciser. It exercises
each device once sequentially, then exercises them
simultaneously, and stops when the slowest device
finishes its second pass. No loopback connectors
and no removable media required. \\
101 & Runs field service system exerciser. It exercises
each device once sequentially, then exercises them
simultaneously, and stops when the slowest device
finishes its second pass. Do not stop the exerciser
before it finishes exercising every device twice
(second pass). Loopbacks and removable media required. \\
102 & Runs field Service system exerciser. It exercises each
device once sequentially and then exexcises them
simultaneously until you enter a \keystroke{CTRL/C}.
Note that the exerciser takes up to thirty seconds
to stop after you enter \keystroke{CTRL/C}. Do
not stop the exerciser until every device is exercised
twice (second pass). Also, do not press the halt button
to stop the exerciser. Loopbacks and removable media required. \\
\end{tbl}
When the exerciser is started, PRA0 is displayed and the monitor connected
to the video port on the VAXstation 2000 blinks white and black several
times while the monochrome circuits are being tested. The results of the
MONO tests are then displayed on the console screen. MicroVAX 2000
does not use the MONO circuits and, therefore, does not test them. The
DZ test results are the first to be displayed on the console screen. The rest
of the devices are then exercised one at a Urne and the results are listed
on the display. The console displays the results of each device until the
last device is finished testing. When the last device is done, the exerciser
starts running all devices together at the same time. When this happens, the
monitor connected to the video port starts blinking again until the slowest
device finishes testing. On the MicroVAX 2000, the console terminal holds
the first pass display until the slowest device is done testing then displays a
new exerciser display. The console screen (VAXstation 2000 and MicroVAX
2000) displays the results of each device tested. This display stays on the
screen for about 10 seconds, then the exerciser starts running all devices
together again if TEST 102 was entered. If TEST 0 or TEST 101 was entered,
the exerciser stops after the slowest device is done testing. The halt message
is displayed when the exerciser is stopped.
To run the field service mode system exerciser on VAXstation 2000, install a
loopback (p/n 29-24795) on the 25-pin communication port and a loopback
(p/n 29-24794) on the 9-pin printer port. Insert and load the floppy diskette
and TK50 COMPACTape cartridge from the maintenance kit if the system
has these devices installed. Run the exerciser by entering TEST 101 or TEST
102. If you are using the diagnostic console device, you will get errors on
the DZ line since there is no loopback for the video port.
To run the field service mode system exerciser on MicroVAX 2000, install
a loopback (p/n 29-24795) on the 25-pin communication port and install an
MMJ loopback on both ports 2 and 3. Insert and load the scratch floppy
diskette and scratch TK50 COMPACTape cartridge from the maintenance
kit if the system has these devices installed. Run the exerciser by enter
ing TEST 101 or TEST 102. If the scratch floppy or TK50 cartridge is not
installed, the system tests those devices the same as in customer mode.
\subsubsection{System Exersiser Error Codes}
\figref{2-8} shows an example of the system exerciser display while running
the system exerciser in field service mode. Customer mode gives the same
display, but with a CU in place of the FS on the top of the display.
\begin{ttfig}{System Exerciser Display Example}
KA410-A V1.0 01 FS
F 00B0 MONO 0000.0001 2 0 00:00:55.01
C 0080 DZ 0000.0001 5 0 00:01:28.03
B 0010 MEM 0175.0001 2 0 00:02:03.07
7 0090 HDC 2000.0001 4 0 00:02:08.58
? 0700.7091 0 00:02:08.58
?? 1002.0051 0 00:01:03:45
2500.0001
6 00A0 TPC 1000.0001 9 0 00:02:44.04
1300.0001
?? 1 OOCO NI 0000.7004 3 0 00:04:46.32
>>>
(The error codes are defined in the troubleshooting
procedures for each individual device)
\end{ttfig}
The first line indicates the CPU name (KA410-A), the ROM version (V1.0),
the ROM Status (01 -- the ROM is corrupted if this is anything other than
01), and the mode of the system exerciser (CU for customer and FS for field
service mode). The next several lines list information on the devices that
are exercised by the system exerciser.
The first column of the display lists the test number (F,C,B,7,6,1). TESTS 4
through 1 are option modules and these options may not be installed. They
are listed in the display only if they are installed. The second column lists
the device identifier (00B0, 0080, 0010,...). Next is the mnemonic for each
device (MONO, DZ, MEM,...) followed by the error code (0000.0000) for
that device (the HDC and TPC devices have additional error codes for each
drive). After the error code is the number of times the device was tested
followed by the time of the last pass the exerciser made on that device.
The time is in the format of days hours:minutes:seconds.hundredths of
seconds. Question marks identify hard (??) and soft (?) errors. See the
troubleshooting procedures (\hyperlink{section.2.4}{Paragraph 2.4}) for
the device that has an error detected with it.
\section{Troubleshooting Procedures}
Each section below contains troubleshooting information for the device
indicated. Find the section below with the mnemonic (such as MONO or TPC)
that you want to troubleshoot. Once the section is located, read through the
procedures to familiarize yourself with the testing of the device.
\subsection{MONO -- Monochrome Video Troubleshooting Procedures (VAXstation 2000 only)}
You can troubleshoot the monochrome circuitry on the system module
in either customer mode or field service mode. Both modes test the
monochrome circuits the same. This procedure does not troubleshoot the
video monitor, just the video circuits on the system module.
\subsubsection{Self-test}
To run self-test on MONO, enter TEST F. The monitor connected to the
video port blinks white and black several times. This is normal. The results
of the self-test are displayed when self-test is complete. Any error code
other than 0000.0001 indicates a fault in the monochrome video circuits.
You must replace the system module to fix this problem.
\subsubsection{System Exerciser}
To run the system exerciser, enter TEST 0 for customer mode or TEST 101
for field service mode. The monitor connected to the video port blinks white
and black several times while the monochrome circuits are being tested. The
results of the MONO tests are displayed on the console screen after they are
tested for the first time, then displayed again after each concurrent testing.
Any error code other than 0000.0001 indicates a fault in monochrome video
circuits. You must replace the system module to fix this problem. This
device is not exercised on the MicroVAX 2000 system since MicroVAX 2000
does not use video monitors.
\subsection{CLK -- Time-of-Year Clock Troubleshooting Procedures}
You can troubleshoot the CLK circuitry in either customer mode or field
service mode. Both modes test the CLK circuits the same.
\subsubsection{Self-test}
To run self-test, enter TEST E. Any error code other than 0000.0001
indicates a fault in the CLK circuits. An error code of 0000.0005 indicates that
the system time is not set. Refer to the operating system software
documentation to set the time. If any other error code appears in the CLK error
display, you must replace the system module.
The system exerciser does not display the Status of the CLK circuits. The
CLK circuits are not directly tested but are tested through the testing of
other circuits.
\subsection{NVR -- Non-Volatlle RAM Troubleshooting Procedures}
You can troubleshoot the NVR circuitry in either customer mode or field
service mode. Both modes test the NVR circuits the same.
\subsubsection{Self-test}
To run self-test, enter TEST D. Any error code other than 0000.0001 in
dicates a fault in the NVR. An error code of 0000.0005 indicates that the
battery charge is below the normal voltage level. If the battery is low, allow
the system to charge the battery for five minutes and then run TEST D
again. If the error code is still 0000.0005, replace the battery. A charging
time of 20-25 hours is needed to fully charge the battery. Leaving the system
powered up charges the battery. If any other error code appears in the
CLK error display, you must replace the system module.
The system exerciser does not display the status of the NVR circuits. The
NVR circuits are not directly tested but are tested through the testing of
other circuits.
\subsection{DZ -- Serial Line Controller Troubleshooting Procedures}
You can troubleshoot the DZ in either customer mode or field service mode.
The difference between the two modes is that field service mode tests the
serial line drivers on the system module and customer mode does not.
\subsubsection{Self-test}
To run customer mode self-test on either the VAXstation 2000 or the
MicroVAX 2000, enter TEST C. Loopback connectors must not be installed
when in customer mode. Loopback connectors must, however, be installed
to run field service mode diagnostics. Any error code other than 0000.0001
indicates a fault in the DZ controller. You must replace the system module
to fix the problem. If you are using the diagnostic console device, any error
code other than 0000.4001 indicates a fault in the DZ controller.
\textbf{VAXstation 2000}
To run self-test in field service mode on VAXstation 2000, install a loopback
(p/n 29-24795) on the 25-pin communication port and a loopback (p/n 29-24794)
on the 9-pin printer port. Enter TEST C. If the error code is not
0000.0001, check to see if the loopbacks are still connected. Reconnect
them, if necessary, and test again. Replace the system module if the error
still exists. Loopbacks cannot be used to test the DZ controller when the
console device is the diagnostic console with the BCC08 cable since there
is no loopback for the video port.
\textbf{MicroVAX 2000}
To run self-test in field service mode on MicroVAX 2000, install a loop
back (p/n 29-24795) on the 25-pin communication port and install an MMJ
loopback on both ports 2 and 3. Enter TEST C. If the error code is not
0000.0001, check to see if the loopbacks are still connected. Reconnect
them, if necessary, and test again. Replace the system module if the error
still exists.
\subsubsection{System Exerciser}
To run the customer mode system exerciser on either the VAXstation 2000
or the MicroVAX 2000, enter TEST 0. The results are displayed on the video
screen as the tests are completed.
\textbf{VAXstation 2000}
To run the field service mode system exerciser on VAXstation 2000, install a
loopback (p/n 29-24795) on the 25-pin communication port and a loopback
(p/n 29-24794) on the 9-pin printer port. Enter TEST 101. If you are using the
diagnostic console device, you will get errors on the DZ line since there is
no loopback for the video port. Any error code other than 0X00.0001, where
X is the serial line being used for the console device, indicates a fault in
the DZ controller. You must replace the system module to fix the problem.
If the console device is connected to the video port on VAXstation 2000,
then you will see a 0 (zero) in the X position. If the console device is the
diagnostic console device with the BCC08 cable on the printer port, then
you will see a 3 in the X position. If the error code is not 0X00.0001, check
to see if the loopbacks are still connected. Reconnect them, if necessary,
and test again. Replace the system module if the error still exists.
\textbf{MicroVAX 2000}
To run the field service mode system exerciser on MicroVAX 2000, install
a loopback (p/n 29-24795) on the 25-pin communication port and install an
MMJ loopback on both ports 2 and 3. Enter TEST 101 or TEST 102. Any
error code other than 0X00.0001, where X is the serial line being used for
the console device, indicates a fault in the DZ controller. You must replace
the system module to fix the problem. With the console device connected to
port 1 on the MicroVAX 2000, you will see a 0 (zero) in the X position. If the
error code is not 0X00.0001, check to see if the loopbacks are still connected.
Reconnect them, if necessary, and test again. Replace the system module
if the error still exists. If the error still exists after replacing the system
module, replace the DEC423 converter on the back of the system box.
\subsection{MEM -- Memory Troubleshooting Procedures}
You can troubleshoot memory in either customer mode or field service
mode. Both modes test the MEM circuits the same. These procedures are
for both VAXstation 2000 and MicroVAX 2000.
\subsubsection{Self-test}
To run self-test, enter TEST B. Any error code other than 000X.0001, where
X is the size of memory (megabytes) in the system, indicates a fault in the
memory circuits. The problem could either be with the system module or
the memory Option module. To determine which module is at fault go to
\hyperlink{subsubsection.2.5.1.2}{Paragraph 2.5.1.2}.
\subsubsection{System Exerciser}
To run the system exerciser, enter TEST 0 for customer mode or TEST 101
for field service mode. \figref{2-9} shows what the MEM system exerciser
error code indicates. The status portion of the code indicates the number
of pages tested during the last test pass (1 page = 512 bytes) if there were
no errors found.
\newpage
\begin{ttfig}{Example of MEM System Exerciser Error Code}
.
.
.
B 0010 MEM 0175.0001 2 0 00:02:03.07
. │ │ │ │
. └┬─┘ └┬─┘
. │ │
│ └── Error code. 0001 = GOOD
└─────── Status code. Number of
pages of memory tested
when error code is 0001.
\end{ttfig}
An error code of .0001 indicates no errors. If errors were detected during
the last test pass, the error portion of the code contains the error code.
\tabref{2-5} lists the MEM system exerciser errors and shows which module
is causing the error.
\begin{tbl}{MEM System Exerciser Error Codes}{l l}
\textbf{Error Codes} & \textbf{Definition}\\
\hline
0001.001F & Compare error on the system module\\
0002.001F & Compare error on the Option module\\
0001.002F & Parity error on the system module\\
0002.002F & Parity error on the Option module\\
\end{tbl}
\subsection{MM -- Memory Management Unit Troubleshooting Procedures}
You can troubleshoot the memory management (MM) circuitry in either
customer mode or field service mode. Both modes test the MM circuits the
same.
\subsubsection{Self-test}
To run self-test, enter TEST A. Any error code other than 0000.0001
indicates a fault in the memory managment circuits. You must replace the
system module to fix the problem.
The system exerciser does not display the status of the MM circuits. The
MM circuits are not directly tested but are tested through the testing of other
circuits.
\subsection{FP -- Floating Point Unit Troubleshooting Procedures}
You can troubleshoot the floating point (FP) circuitry in either customer
mode or field service mode. Both modes test the FP circuits the same.
\subsubsection{Self-test}
To run self-test, enter TEST 9. Any error code other than 0000.0001 indicates
a fault in the floating point circuits. You must replace the system module
to fix the problem.
The system exerciser does not display the status of the FP circuits. The FP
circuits are not directly tested but are tested through the testing of other
circuits.
\subsection{IT -- Interval Timer Troubleshooting Procedures}
You can troubleshoot the interval timer (IT) circuitry in either customer
mode or field service mode. Both modes test the IT circuits the same.
\subsubsection{Self-test}
To run self-test, enter TEST 8. Any error code other than 0000.0001 indicates
a fault in the timing circuits. You must replace the system module to fix the
problem.
The system exerciser does not exercise the IT circuits.
\subsection{HDC -- Disk Drives and Controller Troubleshooting Procedures}
You can troubleshoot the disk controller and drives using self-test and the
system exerciser. These diagnostics test the disk controller on the system
module and also test the drives connected to the controller. There is a maximum
number of three drives that can be supported in either a VAXstation
2000 or a MicroVAX 2000. The three drives are labelled DUA0, DUA1, and
DUA2. DUA0 will always be the hard disk drive (RD) located in the system
box. DUA0 can be a full-height or a half-height drive. DUA1 will always be
the hard disk drive (RD) located in the expansion box. DUAI communicates
to the system module through port B on the expansion adapter; thus allowing
you to isolate DUA1 during testing, if necessary, without opening the
system box. DUA2 will always be the half-height floppy disk drive (RX33)
and will only be located in the system box. If DUA0 is a full-height drive,
then a floppy disk drive cannot be installed because of lack of space in the
system box. The disk controller labeis any drive off-line that is not installed.
It also labeis DUA2 off-line if a floppy diskette is not properly loaded.
\subsubsection{Self-test}
To run self-test on the HDC, enter TEST 7. Self-test gives a quick status
of the disk controller on the system module and the drives. You can run
self-test in either customer mode or field service mode since both modes
test these devices the same. The error code for the disk controller (HDC in
the configuration table) contains the test results of the disk controller and
the status of the three drives. \figref{2-10} shows how the error code is
broken into five segments: status of DUA2, DUA1, DUA0, tape controller,
and the error code if a hard error is found. The power-up error code is the
same as the self-test error code.
\begin{ttfig}{HDC Power-up and Self-test Error Code}
7 0090 0000.0000
││││ │ │
││││ └┬─┘
││││ │
││││ └───> These four digits echo the first four digits
││││ if a hard error is found on the disk
││││ controller. Otherwise, 0001 = Good.
││││
│││└──────> Status of disk controller on system module.
│││ 0 = Good.
│││
││└───────> Status code for DUA0, listed in Table 2-6.
││
│└────────> Status code for DUA1, listed in Table 2-6.
└─────────> Status code for DUA2, listed in Table 2-6.
DUA0 is the hard disk drive in the system box.
DUA1 is the hard disk drive in the expansion box.
DUA2 is the floppy drive in the system box.
\end{ttfig}
Each drive has the same set of error codes. These codes are listed in
\tabref{2-6}. All odd-numbered error codes are soft errors or a status. All
even-numbered error codes (including A and F) are hard errors. The last four
digits of the error code repeat the first four digits if a hard error is found on
the disk controller. Otherwise, the last four digits contain 0001 to indicate
no errors or soft errors.
\begin{tbl}{Power-up and Self-test Error Codes for each Dlsk Drive}{l X}
\textbf{Error Codes} & \textbf{Description of error codes for each disk drive}\\
\hline
1 & Good -- No error for this drive.\\
2 & Drive select error. Disk controller or the drive failed. Replace the system
module first. Replace the drive if the problem is not fixed after replacing
the system modile. \\
3 & Read during read test error. The disk or diskette may not be formatted. Run
the disk verifier to chekc out the disk. Copy the disk fata onto another disk
or to another system over the net if you have to reformat the drive. \\
4 & Read after write error. Drive failed. Replace the drive first. Replace the
system module of the problem is not fixed after replacing the drive. \\
5 & Invalid UIB (DUA0 and DUA1 only). Disk needs formatting or the disk is
not a Digital disk. Run the disk verifier to check out the disk. Copy the
disk data onto another disk or to another system over the net if you have
to reformat the drive. \\
6 & Drive failed to restore. Drive failed. Replace the drive first. Replace the
system module if the problem is not fixed after replacing the drive. \\
7 & Off-line — No drive installed, no floppy diskette loaded in DUA2, or DUA1
(in expansion box) is not turned on. \\
8 & Drive not done error. Drive failed. Replace the drive first. Replace the
system module if the problem is not fixed after replacing the drive. \\
9 & Invalid Status from controller. Disk controller or diskette failed. If DUA0
or DUA1, replace the system module first then replace the disk drive if the
problem is not fixed after replacing the system module. If DUA2, replace
the floppy diskette first or save the data on it and reformat it. If DUA2 and
the floppy diskette is not the problem, replace the system module and then
replace the floppy disk drive if replacing the system module did not fix the
problem. \\
A & Drive select timeout error. Drive failed. Replace the drive first. Replace
the system module if the problem is not fixed after replacing the drive. \\
F & Untested -- Drive was not tested because of a hard error found on the disk
controller. For example, FFF8.FFF8 indicates an error on the disk controller
and no drives were tested. Replace the system module. \\
\hline
\end{tbl}
If any error (except 7 and F) appears for any drive, check the drive for
power and check the cables for a good connection. If the error still exists,
the problem is either in the drive, in the cables, in the system module, or in
the disk interface module located in the expansion adapter. If, for example,
you replace one of the disks to fix an error code and the error still exists,'
replace the system module. If the system module does not fix the problem
replace the disk interface module.
\subsubsection{System Exerciser}
Start the system exerciser by entering TEST 0 for customer mode or install
the 25-pin loopback on the communications port and enter TEST 101 for
field service mode. The customer mode system exerciser does not exercise
the disks as thoroughly as the field service exerciser. The field service
system exerciser performs a complete read/write test on all drives and also
performs a data transfer test between the disk controller and one of the
drives.
The results of the system exerciser are displayed on the screen after the
first test pass of each device tested and again after all devices have been
run concurrently. \figref{2-11} shows the system exerciser display for the
disk controller (HDC). There is one line for the controller Status and one
line for each drive connected to the controller. A drive that is not installed
or is off-line is not listed in the display. For example, no diskette in DUA2
or an unformatted diskette in DUA2 labeis DUA2 as off-line and no display
for DUA2 is listed. If there are two question marks on the controllers line,
replace the system module. If there is a single question mark on the drive's
line, there is a soft error in the drive and the drive may operate normally.
Two question marks on the drive's line indicate a hard error in the drive
or an error in the controller. You must replace one or both to fix the error.
Two question marks for DUA2 may also indicate bad media on the floppy
diskette.
\begin{ttfig}{Example of System Exerciser Display for the Disk Controller}
.
.
.
7 0090 HDC 1000.0001 2 0 00:02:09.47
0700.0001
1700.0001
2500.0001
.
.
.
\end{ttfig}
\tabref{2-7} lists the erorr codes for the disk controller's line and \tabref{2-8}
lists the error codes for the drives.
\begin{tbl}{HDC Disk Controller System Exerciser Error Codes}{l X X}
\textbf{Error Codes} & \textbf{Possible Cause} & \textbf{Corrective Action}\\
\hline
X000.0001 & The X indicates the drive used for the data transfer test &
0 = DUA0, 1 = DUA1, 2 = DUA2, and F = no data transfer test was done. \\
0X00.0001 & Data transfer error if X is anything other than zero &
Replace the system module. If the error still exists after replacing the system module, replace the
drive that was used for the data transfer test. Always replace the drive's device electronics board
(hard disk drives only) before replacing the whole drive. \\
00XX.0001 & The XX indicates the number of errors detected during the data transfer test.
Make note of the drive used for the data transfer test. &
Run the exerciser again. Was the same drive used for the transfer test?
If yes, and the number of transfer errors are the same (or dose to the same), replace system module.
Replace the drive that was used for the data transfer test if replacing the system module did
not fix the problem.
If no, and the number of transfer errors are zero, replace the drive that got errors during the data
transfer test. Always replace the dxive's device electronics board (hard disk drives only) before
replacing the whole drive. \\
0000.XXX1 & Controller error. &
If XXX is anything other than 000 (three zeros), replace the system module.\\
\end{tbl}
\begin{tbl}{HDC Dlsk Drive System Exerciser Error Codes}{l X X}
\textbf{Error Codes} & \textbf{Possible Cause} & \textbf{Corrective Action}\\
\hline
X000.0001 & The X position indicates the drive that this error code is for. &
0 = DUA0, 1 = DUA1, and 2 - DUA2.
\\
0X00.0001 & The X position indicates the drive Status. &
The X position indicates drive status as listed below.
DUA0 and DUA1:\newline
\hspace*{1em}7 writeable, formatted, UIB and RCT ok\newline
\hspace*{1em}5 writeable, formatted, no UIB and RCT\newline
\hspace*{1em}4 writeable, unformatted, no UIB and RCT\newline
\hspace*{1em}3 non-writeable, formatted, UIB and RCT ok\newline
\hspace*{1em}1 non-writeable, formatted, no UIB and RCT\newline
\hspace*{1em}0 non-writeable, unformatted, no UIB and RCT
DUA2:\newline
\hspace*{1em}5 writeable and formatted\newline
\hspace*{1em}4 writeable and unformatted\newline
\hspace*{1em}1 non-writeable and formatted\newline
\hspace*{1em}0 non-writeable and unformatted
\\
00XX.0001 & The XX position indicates the drive error count. 00 indicates no error. &
Run the exerciser again. Note the error count for the failing drive after each pass. If the count stays
the same or increases, replace the failing drive. If the error still exists after replacing the drive,
replace the system module. Always replace the drive's device electronics board (hard disk drives
only) before replacing the whole drive.
\\
0000.XXX1 & The XXX position indicates the error codes for the drive. 000 indicates no error. &
If anything other than zeros (0001), replace the system module. Replace the drive if replacing the
system module did not fix the problem. Always replace the drive's device electronics board (hard
disk drives only) before replacing the whole drive.
\\
\end{tbl}
\newpage
\subsubsection{Troubleshooting the Hard Disk Drive Expansion Box}
Troubleshoot the hard disk in the expansion box (DUA1) using self-test and
the system exerciser. However, if the diagnostic tests indicate an error on
DUA1, perform the steps in the following procedure.
\begin{enumerate}
\item Check to make sure the expansion box has power to it and it is switched on.
\item Check to make sure the hard disk cable is properly connected to port
B on the expansion adapter and the back of the expansion box.
\item Run the tests again and if the status code shows DUA1 to be off-line,
troubleshoot the power supply in the expansion box.
\item Disconnect the cable from port B on the expansion adapter and run
self-test (TEST 6). If any status other than the off-line indication (7) or
the not tested indication (F) shows up in the status code for DUA1, then
replace the disk controller on the system module.
\item If the status code does show that DUA1 is off-line after disconnecting
it from port B, check the drive select jumpers on DUA1 for proper
positioning. Refer to \hyperlink{subsubsection.2.4.9.4}{Paragraph 2.4.9.4}
below for proper drive select jumper settings.
\item If the drive select jumper is set properly, replace DUAl in the disk
expansion box. Always replace the drive's device electronics board
before replacing the whole drive.
\end{enumerate}
\subsubsection{Drive Select Jumper Settings on Disk Drives}
DUA0 -- Refer to \figref{2-12} to set the drive select jumper on an RD32 in
the system box. Refer to \figref{2-13} to set the drive select jumper on an
RD53 in the system box.
DUA1 -- Refer to \figref{2-13} to set the drive select jumper on an RD53 in
the expansion box.
DUA2 -- Refer to \figref{2-14} to set the drive select jumper on an RX33 in
the system box.
\fig[0.6]{MA-0131-87}{RD32 Drive Select Jumper Setting for DUA0}
\fig[0.6]{SHR-0126-85}{RD53 Drive Select Jumper Setting for DUA0 and DUA1}
\fig[0.7]{SHR-0045-86}{RX33 Drive Select Jumper Setting for DUA2}
\subsection{TPC -- Tape Drive Controller Troubleshooting Procedures}
You can troubleshoot the tape drive Controller on the system module and
the tape drive controller in the expansion box using self-test or the system
exerciser. The tape drive expansion box has an internal self-test to
troubleshoot the TK50 tape drive as described in \hyperlink{subsubsection.2.4.10.3}{Paragraph 2.4.10.3}.
These troubleshooting procedures assume that only one tape expansion box
is connected to the tape port (port A) on the expansion adapter. Although
the diagnostic firmware located in ROM supports up to seven devices on
port A of the expansion adapter, we will only cover how to troubleshoot one
tape expansion box since the VMS and ULTRIX operating systems support
only one tape expansion box on either system. Also, the tape expansion
box must be configured for ID address 1 on the tape port.
\subsubsection{Self-test}
To run self-test, enter TEST 6. Self-test gives a quick status of the tape
controller on the system module and also the tape drive expansion box
connected to the tape controller via port A of the expansion adapter. You
can run self-test in either customer mode or field Service mode since both
modes test these devices the same. Enter TEST 50 to see the results of the
self-test. The TPC error code contains the test results of the tape controller
on the system module and the tape drives connected to port A on the
expansion adapter. \figref{2-15} shows how the TPC error code is broken
into five segments: ID addresses of devices connected to the tape port,
ID addresses of the devices that tested successfully, two possible cause
indicators, and a status of the tape controller.
\begin{ttfig}{TPC Power-up and Self-test Error Code}
6 00A0 0000.0000
││││ ││││
└┤└┤ ││└┤
│ │ ││ └──> Status of tape controller on system module.
│ │ ││ 01 = Good.
│ │ ││
│ │ │└────> Possible cause indicator.
│ │ │ 0 = Good.
│ │ │ 1 = Error most likely on system module.
│ │ │ 2 = Error most likely in expansion box.
│ │ │ 3 = Error could be in either location.
│ │ └─────> Possible cause indicator.
│ │ 0 = Good.
│ │ 1 = Retest TPC again.
│ │ 2 = Error most likely in expansion box.
│ │ 3 = Combination of 1 and 2.
│ │ 4 = DMA and interrupts not tested.
│ │ 5 = Combination of 1 and 4.
│ │ 6 = Combination of 2 and 4.
│ │ 7 = Combination of 1, 2, and 4.
│ │
│ └───────> Status of the tape expansion box. The
│ ID address of the expansion box is
│ displayed here if it tested
│ diccessfully. These two digits should
│ be the same as the first two digits.
│ 00 = No box connected to port A or
│ no box tested successfully.
│ 02 = ID Address 1
│ 04 = ID Address 2
│ 08 = ID Address 3
│ 10 = ID Address 4
│ 20 = ID Address 5
│ 40 = ID Address 6
│ 80 = ID Address 7
└─────────> ID Address (shown above) of the tape
expansion box that is connected to
port A.
\end{ttfig}
A status code of 0000.4001 indicates a good status for the tape controller
when no devices are connected to port A. If there is a tape expansion box
connected to port A and the status code is 0000.4001, then the controller
does not recognize it or it is not powered up.
If the second two digits of the status code shown in \figref{2-15} (good
devices) do not match the first two digits (connected devices), then there
is a communication problem between the tape expansion box and the system.
Disconnect the cable from port A on the expansion adapter and run
self-test again. If the status code for TPC now contains anything other than
0000.4001, replace the system module. Otherwise, if the status code is
0000.4001, reconnect the cable to port A and make sure the tape expan
sion box is powered up. Run self-test again. If the status code for TPC
is not 0202.0001 after reconnecting the cable, run the system exerciser to
thoroughly test the tape controller and the tape expansion box. If the error
code is 0202.0001 after reconnecting the tape expansion box, the tape Con
troller and the expansion tape box are operating properly. Note that there
may be more than one tape expansion box on systems that run an operating
system other than VMS or ULTRIX. This means that the status code may be
0606.0001 for two devices at ID address 1 and 2 or FEFE.0001 for all seven
devices connected to the tape port. However, if the system does use VMS
or ULTRIX, the tape expansion box at ID address 1 is the only device VMS
and ULTRIX can communicate with.
\subsubsection{System Exerciser}
Start the system exerciser by entering TEST 0 for customer mode or install
the 25-pin loopback on the communications port, load the COMPACTape
cartridge with the special-key into the TK50, and enter TEST 101 for field
Service mode. The customer mode system exerciser does not exercise the
tape controller as thoroughly as the field Service exerciser. The field Service
mode system exerciser performs a complete read/write test on the TK50
tape drive and also performs a data transfer test while the customer mode
system exerciser does not test the TK50 tape drive at all.
The system exerciser runs a first pass test on MONO (VAXstation only), DZ,
MEM, and HDC before it runs the first pass test on the TPC. The first pass
test on the TPC tests the tape controller on the system module and checks
the tape port for the presence of a tape expansion box only if the tape Con
troller is operating properly. If the tape controller on the system module
tests bad, the error code for the tape controller lists an error and the tape
port is not checked for the presence of the tape expansion box. The first
pass test of the TPC does not perform any diagnostics or data transfer tests
on the tape expansion box. The first pass test only checks whether or not the
tape expansion box is there and whether or not it can communicate over the
tape port to the tape controller. Complete data transfer and read/write (field
Service mode only) testing is done on subsequent test passes. For example,
in field Service mode with the Special keyed COMPACTape cartridge
installed, the error code for the tape expansion box shows that the TK50 is
not writeable (1100.0001) during the first pass. However, the second pass
shows that the TK50 is writeable (1300.0001) as long as the cartridge has a
good Special key on it and the tape expansion box is operating properly.
So you must wait for the system exerciser to complete at least two passes
on the TPC to see if the tape expansion box is operating properly.
\figref{2-16} shows the system exerciser display for the TPC. There is one
line for the status of the tape controller on the system module and one line
for each tape expansion box connected to the tape port if it is powered
up. The status of the tape controller is next to the TPC mnemonic (first
line) and the status of the tape expansion box is listed under the status of
the controller. An easy way of determining if any errors are detected is by
looking for the question marks in the left column. If there are any question
marks on the tape controllers status line, the tape controller is faulty and
the error code identifies the problem. Refer to \tabref{2-9} to decifer the tape
controllers error code and determine how to fix the problem. If there are
any question marks on the tape expansion box's status line, the problem
could be in either the tape expansion box, the tape expansion box cable, or
the tape controller on the system module. An error that is listed in the tape
expansion box's error code may be a data transfer error and thus does not
isolate the problem to the tape expansion box; it may still be in the tape
controller on the system module. Refer to \tabref{2-10} to decifer the tape
expansion box's error code and determine how to fix the problem.
If errors are detected with the TPC, disconnect the tape expansion box cable
from port A on the expansion adapter and run the test again. This procedure
isolates the tape expansion box from the system box. If any errors appear
in the tape controllers error code, the problem is with the tape controller
and the system module must be replaced. Otherwise, the error is in the
expansion box and you must run the internal self-test on the expansion box
as described below.
\begin{ttfig}{Example of System Exerciser Display for the Tape Controller}
.
.
.
6 00A0 TPC 1000.0001 2 0 00:03:18.26
1300.0001
.
.
.
\end{ttfig}
\newpage
\tabref{2-9} lists the system exerciser enor codes for the controller's error line
and \tabref{2-10} lists the system exerciser error codes for the tape drives error
line.
\begin{tbl}{TPC Tape Controller System Exerciser Error Codes}{l X X}
\textbf{Error Codes} & \textbf{Possible Cause} & \textbf{Corrective Action}\\
\hline
X000.0001 & This error code indicates no Controller error. The X indicates
the transfer test drive number. &
The X position indicates the tape drive that was used for data transfer testing. This number should
be 1 if a tape expansion box is connected to the system and it is powered up. This number should be
8 if no tape expansion box is connected or if it is turned off. An F will always be in this position
during the first pass of the exerciser. If the P is still in this position after the first pass is complete, a
fatal error is detected in the tape controller on the system module and the tape expansion box is not
tested.
\\
0X00.0001 & The X indicates a data transfer error if X is anything other than zero. &
Replace the system module. If the error still exists, replace the TK50 tape drive.
Then if the error code still exists, replace tbe TZK50 controller board.
\\
00XX.0001 & The XX indicates the number of data transfer errors detected.
Make a note of the tape drive used for the data transfer test. &
Run the exerciser again. Was the same drive used for the transfer test? If yes, and the number of
transfer errors are the same (or close to the same), replace the system module. If no, and the number
of transfer errors are zero or considerably less than before, replace the TK50 drive that was originally
used for the transfer test. If the error code still exists, replace the TZK50 controller board.
\\
0000.XXX1 & Controller error if any X is anything other than zero. &
Replace the system module.
\\
\end{tbl}
\begin{tbl}{Tape Drive Expansion Box System Exerciser Error Codes}{l X X}
\textbf{Error Codes} & \textbf{Possible Cause} & \textbf{Corrective Action}\\
\hline
X000.0001 & The X indicates the device ID address of tape expansion box. &
This device ID address can be 1, 2, 3, 4, 5, 6, or 7. It should normally be 1 unless the device ID address
jumpers (Pl, P2, P3) on the TZK50 controller board have been changed. It must never be 0. If a 0 is in
this position, the device ID address jumpers are set to zero and they must be reset to another ID. The
ID address must be 1 for systems running VMS or ULTRIX.
\\
0X00.0001 & The X indicates the tape cartridge status. &
The X position indicates whether or not the device on the tape port has removeable or non-removeable
media and also whether or not the device is writeable. 1 = removeable media, 2 = writeable, and 3
= removeable media and it is writeable. This digit should be a 1 or a 3 since the TK50 has removeable
media. This digit should be a 1 in customer mode and a 3 in field Service mode if the special-keyed
cartridge is installed and loaded in the TK50. Note that this digit can never be a 3 in field Service mode
until a second pass test is done on the TPC since the system exerciser does not do a write test on the first
pass.
\\
00XX.0001 & The XX indicates the drive error count during the data transfer test. 00 indicates no error. &
The error may be in the TZK50 controller board, the TK50 tape drive, or the tape controller on the
system module. Run the exerciser again but with another tape expansion box, if possible, to determine
if the error is on the tape controller or in the tape expansion box you removed. If the data
transfer error still appears after replacing the tape expansion box, replace the system module.
Otherwise, troubleshoot the tape expansion box as shown in \hyperlink{subsubsection.2.4.10.3}{Paragraph 2.4.10.3}
below. If you do not have an other tape expansion box to swap out, replace the following FRUs one at a time
and run the exerciser after each one is replaced until there are no more transfer errors. First, TZK50
controller board; second, TK50 tape drive; third, the system module. Remember that the TK50 tape drive is not
tested in customer mode and is also not tested in field service mode if the special-keyed tape cartridge is not
loaded in the TK50 tape drive.
\\
\end{tbl}
\begin{tblcont}{Tape Drive Expansion Box System Exerciser Error Codes}{l X X}
\textbf{Error Codes} & \textbf{Possible Cause} & \textbf{Corrective Action}\\
\hline
0000.XXX1 & The XXX indicates the error codes. 000 indicates no errors. &
If anything other than zeros (.0001) appear, Run the exerdser again but with another tape expansion
box, if possible, to determine if the error is on the tape controller or in the tape expansion box you
removed. If the error still appears after replacing the tape expansion box, replace the system module.
Otherwise, troubleshoot tne tape expansion box as shown in \hyperlink{subsubsection.2.4.10.3}{Paragraph 2.4.10.3}
below. If you do not have another tape expansion box to swap out, replace the following FRUs one at a time and run the
exerciser after each one is replaced until there are no more transfer errors. First, TZK50 controller
board; second, TK50 tape drive; third, the system module. Remember that the TK50 tape drive is not
tested in customer mode and is also not tested in field service mode if the special-keyed tape cartridge
is not loaded in the TK50 tape drive.
\\
\end{tblcont}
\subsubsection{Troubleshooting the Tape Expansion Box}
If the results for the TPC indicate a problem in the tape expansion box, the
problem could be the TK50 tape drive, the TZK50 controller board, or the
power supply. The TK50 tape drive performs an internal self-test every time
the tape expansion box is powered up. The TZK50 controller also performs
an internal self-test at power up. To do an in-depth self-test on the TK50
tape drive and the TZK50 controller board, follow the procedure below. Do
each step indicated until you find and fix the problem.
\begin{enumerate}
\item Remove the tape drive expansion box cover.
\item Check all cables to make sure they are connected properly. Remove the
shield to check the cables on the back of the drive. Note that there are
two power cables connected to the resistor load board.
\item Check the jumpers on the TZK50 controller board for proper installation.
Refer to \figref{2-17} for jumper locations and tape port ID address
confirmation. \figref{2-17} shows the controller board set for ID
address 1, with parity checking enabled, and internal diagnostics disabled.
Make sure the three ID address jumpers (Pl, P2, and P3) are set
to ID address 1. Jumper P4 is the parity checking jumper and must be
installed for normal operation. Jumper P5 is the diagnostic jumper and
must not be installed for normal operation. Note the position of the
spare jumper(s). Spare jumpers should be stored across P5 and one of
the spare posts.
\item Check the three resistor network packs (Z7, Z6, and Z5) to make sure
they are installed properly. If this expansion box is the only box
connected to the tape port, these resistor network packs must be installed
on this board. If this expansion box is not the only box connected to the
tape port, then make sure the last box in the chain contains these
resistor network packs and all other boxes in the chain have their resistor
network packs removed.
\item Plug in the power cord and switch on power to the expansion box.
\item If the LED on the TZK50 controller board and on the TK50 tape drive
do not light when power is first turned on or the fan does not turn,
troubleshoot the power supply (\hyperlink{subsection.2.4.13}{Paragraph 2.4.13}).
\item Watch the red light on the TK50 tape drive. It should shut off after five
to six seconds after power up if no tape is installed. If it starts flashing,
replace the TK50 tape drive. When a tape is installed, the red light stays
lit.
\item Look at the LED on the TZK50 controller board. It turns on at power
up, then turns off after two seconds. It must stay off once it turns off.
If it does not stay off, replace the TZK50 controller board.
\item Insert and load a blank COMPACTape cartridge into the TK50 tape
drive. Do not use the special-keyed cartridge from the kit or a cartridge
that has good data, because the next few steps will erase the special
key and the data on the cartridge. If you must use the special-keyed
cartridge, reload the special key onto the cartridge using TEST 73 after
you complete this procedure.
\item Switch off power to the expansion box.
\item Remove a spare jumper and install it onto P5. If there are two spare
jumpers then both must be removed from their storage positions so one
of them can be installed onto P5.
\item Switch on the power switch.
\item Wait about one minute for the test to finish. If the LED on the TZK50
controller board starts flashing during or at the end of the test, replace
the TK50 tape drive. If the LED is on steady, replace the TZK50 Con
troller board. If the LED is off, the TZK50 controller board and the TK50
tape drive are operating properly. Note that the LED comes on again
at the end of the test for about two seconds to indicate that the testing
cycle has completed and is starting over again. The test will continue
to cycle until the P5 diagnostic jumper is removed or power is switched
off.
\newpage
\fig{MA-0158-87}{TZK50 Controller Board Jumper Locations}
\newpage
\item Replace the faulty component, if any, and retest.
\item Set up the jumpers on the TZK50 controller board for normal operation.
Spare jumpers must be stored across P5 and one of the spare posts.
\item This concludes the troubleshooting procedures for the tape expansion
box.
\end{enumerate}
\subsection{SYS -- Interrupt Controller and ThinWire Ethernet ID ROM Troubleshooting Procedures}
You can troubleshoot the interrupt controller and ThinWire Ethernet ID
ROM (SYS) in either customer mode or field service mode. Both modes
test these circuits the same.
\subsubsection{Self-test}
To run self-test, enter TEST 5. Any error code other than 0000.0001 or
0000.0100 indicates a fault in the interrupt Controller or the ThinWire Ether
net ID ROM on the system module. The 0000.0100 error code indicates that
the keyboard is disconnected from the VAXstation 2000 systems. Replace
just the ThinWire Ethernet ID ROM on the system module to fix an error
code of 0000.0004. Replace the system module to fix any other error code.
The replacement procedure for the system module instructs you to remove
the Thinwire Ethernet ID ROM from the system module being removed and
install it onto the new system module. If the ThinWire Ethernet ID ROM
has been replaced for an error code of 0000.0004 and the same error code
of 0000.0004 reappears when you retest, replace the system module instead
of just the ThinWire Ethernet ID ROM.
The system exerciser does not display the status of the SYS circuits. The
SYS circuits are not directly tested but are tested through the testing of other
circuits.
\newpage
\subsection{NI -- ThinWire Ethernet Network Option Troubleshooting Procedures}
You can troubleshoot the ThinWire Ethernet network option (NI) in either
customer mode or field service mode. Both modes of self-test test the network
option the same. The field service mode of the system exerciser does
a more in-depth testing of the option. To troubleshoot the network option,
run self-test (TEST 1) or run the system exerciser (TEST 0 for customer mode
or TEST 101 for field service mode).
Self-test and the system exerciser test the network interconnect module,
the ThinWire transceiver circuits on the system module, and also perform
a loopback function on the ThinWire cable. All tests fail with an error
code of 0000.7004 if the ThinWire cable is not connected to the back of the
System box. An error code of 0000.7008 indicates the ThinWire cable is
not terminated properly. Check the ThinWire cable first if any error code
has a number seven in the fifth position (0000.7000). The seven in the fifth
Position indicates a loopback error, but it does not exclude a problem on the
network option inside the system box. An error code of 0000.0001 indicates
no error and the network option is operational.
\subsubsection{Self-test}
To run self-test, enter TEST 1. Any error code other than 0000.0001 indicates
a fault in either the network interconnect module or on the ThinWire
Ethernet cable. Note that positions 3 and 4 (00XX.0001) in the error code
indicate the number of retries over the Ethernet cable before a success. If
the error code is not 0000.0001, check the ThinWire Ethernet cable on the
back of the system for proper connections and terminators. Reconnect the
Thinwire cable and terminators, if disconnected, and test again. If the error
code is 0000.7000 or above (for example, 0000.7001 or higher), disconnect
the ThinWire T connector from the back of the system and install the T con
nector with terminators from the service kit. Run the test again. If the error
code is 0000.0001 after installing the T connector with both terminators, the
problem is on the ThinWire Ethernet cable. Otherwise, if the error code
is anything other than 0000.0001, replace the network interconnect module
and test again with the T connector and both terminators installed. If the
error code is still not 0000.0001 after repladng the network interconnect
module, replace the system module.
\subsubsection{System Exerciser}
To run the system exerciser, enter TEST 0 for customer mode or TEST 101
for field service mode. Field service mode does a more in-depth test of
the circuits. Any error code other than 0000.0001 indicates a fault in the
network interconnect module or on the system module. Unlike the self-test
for the network Option, the system exerciser does not do any testing over
the ThinWire Ethernet cable. It only tests the internal circuitry. If the error
code is not 0000.0001, replace the network interconnect module. If the error
code is still not 0000.0001 after replacing the network interconnect module,
replace the system module.
\subsection{Power Supply Troubleshooting Procedures}
Follow the flowchart in \figref{2-18} if a problem with the power supply in
either the system box, hard disk expansion box, or tape drive expansion
box exists. The flowchart is designed to troubleshoot the power supply in
any of the three boxes.
\fig[0.6]{MA-0066-87}{Flowchart for Troubleshooting the Power Supply}
\fig{MA-0156-87}{Power Connectors Pin Voltages}
\newpage
\subsection{VR260 Monochrome Monitor Troubleshooting Procedures}
\tabref{2-11} lists some Symptoms of common problems with the VR260.
When troubleshooting the VR260, follow the suggested corrective actions
in the order listed.
\begin{tbl}{VR260 Troubleshooting Table}{l X}
\textbf{Symptom} & \textbf{Corrective Action} \\
\hline
No LED; blank screen. &
Check the power cord connection.
\vspace*{0.8em}
Check the 120/240 Vac setting.
\vspace*{0.8em}
Check the fuse.
\vspace*{0.8em}
Remove the rear bulkhead assembly and check the connection to the transformer assembly.
\vspace*{0.8em}
Check the deflection board connections.
\vspace*{0.8em}
Replace the deflection board connections.
\\
Flashing LED. &
Check the deflection board connections, including the chassis ground.
\vspace*{0.8em}
Make sure the high-voltage anode lead has a good connection with the CRT.
\vspace*{0.8em}
Replace the deflection board.
\\
Compressed raster; no video display. &
Make sure the monitor cable is connected between the system and the monitor.
\vspace*{0.8em}
Adjust the contrast and brightness adjustments.
\vspace*{0.8em}
Run the monochrome video diagnostics (TEST F). If a failure is indicated,
replace the System module in the system box before proceeding with troubleshooting the VR260.
\vspace*{0.8em}
Remove the rear bulkhead assembly and check the cable connections to the video amp board.
\vspace*{0.8em}
Remove the video amp board and check the CRT pin connections.
\vspace*{0.8em}
Replace the video amp board.
\\
Raster; no video display. &
Run the monochrome video diagnostics (TEST F). If a failure
is indicated, replace the system module in the System
box before proceeding with troubleshooting the VR260.
\vspace*{0.8em}
Ensure good CRT connections.
\vspace*{0.8em}
Replace the video amp board.
\\
\end{tbl}
\begin{tblcont}{VR260 Troubleshooting Table}{l X}
\textbf{Symptom} & \textbf{Corrective Action} \\
\hline
No LED but good video display. &
Remove the LED bezel assembly and check for a good connection.
\vspace*{0.8em}
Replace the LED.
\vspace*{0.8em}
Ensure proper cable connections fr.om.the deflection board
to the LED bezel assembly.
\\
Video display but not to specifications. &
Bring up the appropriate monochrome display alignment
pattern (TESTS 60, 61, or 62) and perform the adjustment
according to \hyperlink{chapter.4}{Chapter 4}.
\\
\end{tblcont}
\newpage
\subsection{Terminal Communication Troubleshooting Procedures (MicroVAX 2000 only)}
If you are having communications problems on a terminal, follow the
flowcharts starting at \figref{2-20}. If you have performed the loopback
test on the terminal and the terminal passed the tests, follow the flowcharts
starting at \figref{2-21}.
\fig[0.85]{MA-0067-87}{Flowchart for Troubleshooting Terminal Communications}
\fig[0.8]{MA-0068-87}{Flowchart for Troubleshooting Terminal Communications on the DEC423 Converter}
\section{Utilities}
The Utilities help the user format a hard disk, set default and restart flags,
and display alignment patterns on VAXstation 2000's monitors as well as
other functions. Each utility is described below and is available on VAXsta
tion 2000 and MicroVAX 2000 unless otherwise noted. \tabref{2-12} lists the
console mode TEST commands that invoke the Utilities.
\begin{tbl}{Utilities}{c X}
\textbf{Test Number} & \textbf{Description of Utilitiy} \\
\hline
50 & Configuration table \\
51 & Set NVR default Boot device \\
52 & Set NVR default Boot flags \\
53 & Set NVR default recovery action flags \\
54 & Language inquiry menu \\
60 & Monochrome circle cross-hatch alignment pattern (25-pin loopback (p/n 29-24795) must be installed) \\
61 & Monochrome screert of E's \\
62 & Monochrome white screen \\
70 & Mass storage disk formatter \\
71 & Mass storage verifier \\
72 & Special key on floppy diskettes for field service system exerciser (25-pin loopback (p/n 29-24795) must be installed) \\
73 & Special key on TK50 COMPACTapes for field service system exerciser (25-pin loopback (p/n 29-24795) must be installed) \\
80-8F & Reserved for future option utilities \\
90 & Network test utility \\
\end{tbl}
\newpage
\subsection{Configuration Table}
The configuration table lists the Status of each device installed in the system.
This configuration table holds the results of the self-test and power-up tests
and is updated each time self-test is run. See \figref{2-22} for an example of
a configuration table. The error codes for each device in the configuration
table are explained in the troubleshooting section for that individual device.
Remember that the configuration table contains the results of the self-test
and power-up tests and not the results of the system exerciser.
\begin{ttfig}{Example of the Configuration Table}
>>> TEST 50
KA410-A VI.0
ID 08-00-2B-02-CF-A4
MONO 0000.0001
CLK 0000.0001
NVR 0000.0001
DZ 0000.0001
00000001 00000001 00000001 00000001 00000001 000012A0
MEM 0002.0001
00200000
MM 0000.0001
FP 0000.0001
IT 0000.0001
HDC 1110.0001
000146B8 0028173 00000320
TPC 0202.0001
FFFFFF03 01000001 FFFFFF05 FFFFFF05 FFFFFF05 FFFFFF05 ...
SYS 0000.0001
NI 0000.0001 V1.0
>>>
\end{ttfig}
The first line contains the CPU and the ROM version (KA410-A V1.0). The
second line contains the ThinWire Ethernet hardware address (in this example
it is ID 08-00-2B-02-CF-A4). The rest of the display contains the error
codes for the devices installed on the System. The configuration table is
built during power-up testing and the error codes are the result of the self-test
and power-up tests. This configuration table is the only place the results
of self-test are indicated. It is updated every time self-test is run. Additional
codes on the DZ, MEM, HDC, TPC, and NI give a more detailed status on
these devices as listed below.
\subsubsection{DZ Explanation in Configuration Table}
The DZ has six 8-digit numbers that contain the status of the four serial
lines, the keyboard, and the mouse or tablet. Any 8-digit number other
than 00000001 for the first five status codes indicates a failure. A status code
of 00000000 for the keyboard indicates that the keyboard is disconnected.
The sixth 8-digit number is anything other than 000012A0 (good status) or
00000000 (nothing connected) indicates a failure in the device connected to
the monitor cable. The MicroVAX 2000 does not use the last two 8-digit
numbers and 00000000 is the normal display for the MicroVAX systems.
\figref{2-23} shows what each 8-digit number represents.
\begin{ttfig}{Example of the DZ Line in the Configuration Table}
DZ 0000.0001
00000001 00000001 00000001 00000001 00000001 000012A0
│ │ │ │ │ │ │ │ │ │ │ │
└──┬───┘ └──┬───┘ └──┬───┘ └──┬───┘ └──┬───┘ └──┬───┘
│ │ │ │ │ │
│ │ │ │ │ └── Mouse or
│ │ │ │ │ Tablet status
│ │ │ │ │
│ │ │ │ └── Keyboard self-test
│ │ │ │
│ │ │ └── Printer port status
│ │ │
│ │ └── Video port status
│ │
│ └── Communication port status
└── Keyboard Port (keyboard and video ports are physically
located in the video connector)
\end{ttfig}
\subsubsection{MEM Explanation in Configuration Table}
The MEM has one 8-digit number that contains the amount of physical
memory in the system. This number is in hexadecimal. For example,
00200000 indicates that at least 2 megabytes of memory is in the System.
If there is an error in the memory, however, a second 8-digit number that
contains the location of the failed memory is displayed. \figref{2-24} shows
the second 8-digit number of the MEM display in the configuration table.
The 3 in the last digit indicates the error is on the system module. Only
the last digit needs to be explained because if any of the other seven digits
are anything other than 0 (zero), then an error is on the memory option
module. \tabref{2-13} lists whether the system module or memory option
module is faultly according to the last digit in the second 8-digit number.
\begin{ttfig}{Example of MEM Error Display in the Configuration Table}
?? MEM 0000.0020
00200000 0000003
│ │ │ │
└──┬───┘ └──┬──┘
│ │
│ └──── Bit map representation of the
│ memory bank that failed. Digits
│ one through six are not used and
│ should always be 0. Digit seven
│ indicated a memory failure on the
│ memory option module if not 0.
│ Digit eight indicates either the
│ memory failed on the system module,
│ on the option module, or on both.
│ The values for the eighth digit are
│ listed in Table 2-13.
└───────────── Hexadecimal representation of the
total amount of memory in the system.
\end{ttfig}
\begin{tbl}{Determining the Location of the Failing Memory Bank}{c c c}
\textbf{Error Codes} & \textbf{System Module} & \textbf{Option Module} \\
\hline
0 & & \\[0.5em]
1 & X & \\[0.5em]
2 & X & \\[0.5em]
3 & X & \\[0.5em]
4 & & X \\[0.5em]
5 & X & X \\[0.5em]
6 & X & X \\[0.5em]
7 & X & X \\[0.5em]
8 & & X \\[0.5em]
9 & X & X \\[0.5em]
A & X & X \\[0.5em]
B & X & X \\[0.5em]
C & & X \\[0.5em]
D & X & X \\[0.5em]
E & X & X \\[0.5em]
F & X & X \\[0.5em]
\end{tbl}
\newpage
\subsubsection{HDC Explanation in Configuration Table}
The HDC has three 8-digit numbers that contain the megabyte size of the
hard disk drives and of the floppy diskette in the floppy drive. \figref{2-25}
shows the status codes that contain the sizes of the drives. The amount
of megabytes may be different for each drive because one drive may have
more revectored bad blocks than another.
\begin{ttfig}{Example of the Second HDC Line in the Configuration Table}
HDC 1110.0001
000146B8 0028A173 00000320
│ │ │ │ │ │
└──┬───┘ └──┬───┘ └──┬───┘
│ │ │
│ │ ├── DUA2, number of blocks (Hex) on
│ │ │ RX50 media diskette 00000320
│ │ └── DUA2, number of blocks (Hex) on
│ │ RX33 media diskette 00000720
│ │
│ └── DUA1, number of block (Hex) in RD53 in
│ the expansion box
└── DUA0, number of blocks (Hex) in RD32 in system box
\end{ttfig}
\newpage
\subsubsection{TPC Explanation in Configuration Table}
The TPC has eight 8-digit numbers as shown in \figref{2-26}. The example
in \figref{2-22} shows only six 8-digit numbers for lack of space. Each of the
8-digit numbers contain the status of the devices connected to the tape port
(port A on the expansion adapter). Up to seven devices can be connected to
the tape port, but VMS and ULTRIX only support one tape expansion box.
The tape Controller on the system module always holds ID address 0 as
shown in \figref{2-26} by the FFFFFF03 code in ID 0. ID address 1 contains
a status code of 01000001 to indicate that the tape expansion box connected
to the tape port is at this address and it has no errors. The status code
01000001 is the good status code for the tape expansion box only, not for
any other type of device that the customer may have connected to port A (if
any). The other ID addresses hold a status code of FFFFFF05 since, in this
example, no more devices are installed at those ID addresses. Normally,
when there is only one tape expansion box, it is located in ID address 1.
However, the ID address may be changed to any ID address except ID
address 0 since ID 0 is the tape Controller on the System module. The TPC
troubleshooting procedure shows how the ID address of the expansion box
can be changed. \figref{2-26} shows the ID addresses of the 8-digit numbers.
\begin{ttfig}{Example of the Second TPC Line in the Configuration Table}
TPC 0202.0001
FFFFFF03 01000001 FFFFFF06 FFFFFF05 FFFFFF05 FFFFFF05 FFFFFF05 FFFFFF05
│ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │
└──┬───┘ └──┬───┘ └──┬───┘ └──┬───┘ └──┬───┘ └──┬───┘ └──┬───┘ └──┬───┘
│ │ │ │ │ │ │ │
│ │ │ │ │ │ │ │
│ │ │ │ │ │ │ │
ID 0 ID 1 ID 2 ID 3 ID 4 ID 5 ID 6 ID 7
NOTE: If there are no devices connected to port A, or if they are not
powered up, the top line will indicate 0000.4001 with a single question
mark for a good indication.
\end{ttfig}
\newpage
\subsubsection{NI Explanation in Configuration Table}
The ThinWire Ethernet network interconnect option module display in the
configuration table contains the revision level of the ROM located on the
NI module. V1.0 on the NI line in \figref{2-22} indicates the ROM on the
network interconnect option module is version 1.
\subsubsection{Determining the Revision Levels in the System Module's ROM}
The ROM on the system module contains four separate sections of program
code. These sections are the self-test code, console code, VMB code,
and the system exerciser code and all have different internal revision levels.
Enter TEST 80000050 to see the internal revision levels of the self-test,
console, and VMB code displayed next to the KA410-A in the configuration
table. An example of these three revision levels is shown in \figref{2-27}.
The V1.17C is for the self-test revision level, 0BF is for the console revision
level, and V1.0 is for the VMB revision level. The revision level of the system
exerciser is shown in the system exerciser display when the exerciser
is running.
\begin{ttfig}{Example of the System Module's ROM Code Revision Levels}
>>> TEST 80000050
KA410-A VI.17C-OBF-V1.0
ID 08-00-2B-02-CF-A4
MONO 0000.0001
CLK 0000.0001
NVR 0000.0001
.
.
.
.
\end{ttfig}
\newpage
\subsubsection{Determining the Revision Levels of the Tape Expansion Box's ROMS}
The tape expansion box contains two ROMs. One ROM is on the TZK50
controller board and the other ROM is in the TK50 tape drive. Perform the
following steps to determine the revision levels of these two ROMs.
\begin{enumerate}
\item Power up the tape expansion box.
\item Unload and remove any COMPACTape cartridge from the TK50 tape drive.
\item Enter TEST 73.
\item Enter 1 when the system prompts with VStmk\_QUE\_id (1,2,3,4,5,6,7) ?.
\item Enter 60000001 when the system prompts with VStmk\_QUE\_RUsure (1/0) ?.
\item The screen will scroll fast. Stop the screen from scrolling as soon as the
information shown in the example in \figref{2-28}.
\begin{ttfig}{Example of Tape Port Bus Information}
.
.
.
receive_diagnostic
command: 1C 00 00 00 50 00
data_in: 05 1E 00 0A FB 00
status : 00
msg_in : 00
.
.
.
\end{ttfig}
\item The data\_in: line holds the revision levels of the ROMs. \figref{2-29}
shows the codes that identify the TZK50 firmware/hardware revision
and the TK50 firmware/hardware revision levels. These revision level
codes are in hexadecimal.
\end{enumerate}
\newpage
\begin{ttfig}{Example of the TZK50 and TK50 ROM Revision Levels}
data_in: 05 1E 00 0A FB 00
││ ││ ││ ││
└┤ └┤ └┤ └┤
│ │ │ │
│ │ │ └── TK50 firmware revision (251)
│ │ │
│ │ └───── TK50 hardware revision (10)
│ │
│ └─────────── TZK50 firmware revision (30)
└────────────── TZK50 hardware revision (5)
\end{ttfig}
\subsection{Setting NVR Default Boot Device}
This utility sets the default boot device in the NVR. There are five boot
devices to choose from: DUA0, DUA1, DUA2, MUA0, or ESA0. \figref{2-30}
shows an example of changing the default boot device from four periods
(....), no default device to DUA1 (RD53 in the expansion box).
\begin{ttfig}{Example of Changing the Default Boot Device}
>>> TEST 51
.... ? >>> DUA1
>>>
\end{ttfig}
Enter a carriage return to exit TEST 51 without changing the default boot
device. Enter a period (.) to clear the default boot device from NVR. Enter
the device, such as DUA1, to set the default boot device to that device.
\subsection{Setting NVR Default Boot Flags}
This utility sets the default boot flags in the NVR. \tabref{2-14} lists the boot
flags common to all operating systems. \tabref{2-15} lists additional boot
flags that the VMS operating system uses. The boot flags in \tabref{2-15}
has additional definitions for other operating systems. \figref{2-31} shows
an example of changing the default boot flag from 00000000 to 00000010
(diagnostic boot). Enter a carriage return to exit TEST 52 without changing
the default boot flag.
\begin{ttfig}{Example of Changing the Default Boot Flag}
>>> TEST 52
00000000 ? >>> 00000010
>>>
\end{ttfig}
You can specify one or any combination of boot flags in the NVR. To specify
more than one flag, enter the sum value (in hex) of the flags that you want
loaded into the NVR. For example, if you want to specify the RPB\$V\_DIAG
flag, RPB\$V\_HALT flag, and the RPB\$V\_MPM flag, add all three flags as
shown in \figref{2-32} and enter the sum into NVR (TEST 52).
\begin{ttfig}{Determlning the NVR Code for Three Boot Flags}
RPB$V_DIAG --- 00000010
RPB$V_HALT --- 00000200
RPB$V_MPM --- 00000A00
--------
Enter this code 00000A10
\end{ttfig}
\begin{tbl}{Boot Flags Used by VMB for Booting All Operatlng System Software}{l X}
\textbf{Flag} & \textbf{Definition}\\
\hline
00000008 & RPB\$V\_BBLOCK -- This skips the files-11 boot and performs only the boot block type boot. \\[0.5em]
00000010 & RPB\$V\_DIAG -- Diagnostic boot. Secondary bootstrap is image called [SYSMAINT]DIAGBOOT.EXE. \\[0.5em]
00000020 & RPB\$V\_BOOBPT -- Bootstrap breakpolnt. Stops the primary and secondary bootstraps with a breakpoint instruction before testing memory. \\[0.5em]
00000040 & RPB\$V\_HEADER -- Image header. Takes the transfer address of the secondary bootstrap image
from that file's image header. If RPB\$V\_HEADER is not set, transfers control to the first byte of the secondary boot file. \\[0.5em]
00000100 & RPB\$V\_SOLICT -- File name. Prompt for the name of a secondary bootstrap file. \\[0.5em]
\end{tbl}
\begin{tblcont}{Boot Flags Used by VMB for Booting All Operatlng System Software}{l X}
\textbf{Flag} & \textbf{Definition}\\
\hline
00000200 & RPB\$V\_HALT -- Halt before transfer. Executes a halt instruction before transferring control to the secondary bootstrap. \\[0.5em]
00001000 & RPB\$V\_PFILE -- (overlays RPB\$V\_USEMPM) File name. Prompt for the name of the parameters file on a network bootstrap operation. \\[0.5em]
X0000000 & RPB\$V\_TOPSYS -- The X position specifies the top level directory number for system disks with multiple systems.\\[0.5em]
\end{tblcont}
\begin{tbl}{Specific Boot Flags Used by VMS}{l X}
\textbf{Flag} & \textbf{Definition}\\
\hline
00000001 & RPB\$V\_CONV -- Conversational boot. At various points in the system
boot procedure, the bootstrap code solicits parameters and other input
from the console terminal. If the DIAG is also on, the diagnostic supervisor
then enters "MENU" mode and prompts the user for devices to test. \\[0.5em]
00000002 & RPB\$V\_DEBUG -- Debug. If this flag is set, VMS maps the code for the
XDELTA debugger into the system page tables of the running system. \\[0.5em]
00000004 & RPB\$V\_INIBPT -- Initial breakpoint. If RPB\$V\_DEBUG is set, VMS executes
a BPT instruction immediately after enabling mapping. \\[0.5em]
00000080 & RPB\$V\_NOTEST -- Memory test inhibit. Sets a bit in the PFN bit map
for each page of memory present. Does not test the memory. \\[0.5em]
00000400 & RPB\$V\_NOPFND -- No PFN deletion (not implemented; intended to tell
VMB not to read a file from the boot device that identifies bad or reserved
memory pages, so that VMB does not mark these pages as valid in the PFN
bitmap). \\[0.5em]
00000800 & RPB\$V\_MPM -- Specifies that multiport memory is to be used for the
total exec memory requirement. No local memory is to be used. This
is for tightly-coupled multiprocessing. If the DIAG is also on, then the
diagnostic supervisor enters "AUTOTEST" mode. \\[0.5em]
00002000 & RPB\$V\_MEMTEST -- Specifies that a more extensive algorithm be used
when testing main memory for hardware uncorrectable (RDS) errors. \\[0.5em]
00004000 & RPB\$V\_FINDMEM — Requests use of MA780 memory if MS780 is insufficient
for booting. Used for 11/782 installations. \\[0.5em]
00008000 & RPB\$V\_AUTOTEST - Used by diagnostic supervisor. \\[0.5em]
00010000 & RPB\$V\_CRDTEST — Request pages with CRD errors to be removed from bitmap. \\[0.5em]
\end{tbl}
\newpage
\subsection{Setting NVR Default Recovery Action Flags}
This utility sets the recovery action flags in the NVR. The default recovery
action flag is used by the system during power up and also if the system
detects a severe error of its operating environment. There are three flags to
choose from: restart, boot, or halt. Restart searches for the restart parameter
block (RPB) in memory (the RPB contains addresses of certain registers that
hold restart Information). Boot starts booting the operating system software.
Halt automatically halts the system and enters console mode. \tabref{2-16}
lists the recovery flags available.
\begin{tbl}{Default Recovery Flags}{l l}
\textbf{Number} & \textbf{Recovery Action Flag}\\
\hline
1 & RESTART \\[0.5em]
2 & BOOT \\[0.5em]
3 & HALT \\[0.5em]
\end{tbl}
To change the NVR recovery action flag, enter TEST 53. \figref{2-33} shows
an example of changing the flag from 2 (boot) to 3 (HALT). Enter a carriage
return to exit TEST 53 without changing the flag.
\begin{ttfig}{Example of Changing the NVR Recovery Action Flags}
>>> TEST 53
2 ? >>> 3
>>>
\end{ttfig}
\subsection{Language Inquiry Menu}
This utility is only available on the VAXstation 2000. This utility displays the
language inquiry menu on the console device. To choose another language
for the keyboard, enter TEST 54 and select the proper language. Hit the
return key to obtain the console prompt without changing the language.
The terminal on the MicroVAX 2000 has the language menu available in the
setup procedures.
\newpage
\subsection{Circle Cross-Hatch Alignment Pattern}
This utility is only available on the VAXstation 2000. This utility sends the
circle cross-hatch alignment pattern to the monitor connected to the video
port. Enter TEST 60 to display the circle cross-hatch alignment pattern. A
loopback (p/n 29-24795) must be attached to the 25-pin communication port
to run this utility. Hit the carriage return to stop the display.
\subsection{Screen of E's Pattern}
This utility is only available on the VAXstation 2000. This utility sends a full
screen of E's to the monitor connected to the video port. Enter TEST 61 to
display the screen of E's pattern. Hit the carriage return to stop the display.
\subsection{White Screen}
This utility is only available on the VAXstation 2000. This utility sends a full
white screen to the monitor connected to the video port. Enter TEST 62 to
display the white screen. Hit the carriage return to stop the display.
\subsection{Mass Storage Disk Formatter}
This utility formats the hard disk drives and RX33 floppy diskettes. The
command to start the formatter is TEST 70. \figref{2-34} shows an example
of running the formatter on DUA0. The procedure shown in \figref{2-34} is
for all Digital hard disk drives. \figref{2-35} shows an example of running
the formatter on an RX33 diskette in DUA2. This formatter cannot format
RX50 diskettes. If the hard disk is not a Digital hard disk drive or if it is
a hard disk drive that the formatter does not recognize, the formatter goes
into a query mode. This query mode allows you to input specific data about
the drive so the formatter can format it. \figref{2-36} shows an example of
formatting an unknown hard disk drive and also explains the data needed
to format the unknown disk drive.
\caution{Formatting distroys all user data on the disk or diskette.}
To run the formatter, enter TEST 70 then enter the drive number when the
formatter asks, VSfmt\_QUE\_unitno (0-2) ? \_ \_ \_. Enter a 0 for the hard disk
drive in the system box, enter 1 for the hard disk drive in the expansion
box, and enter 2 for a diskette in the floppy drive. If you entered a 0 or 1
for a hard disk, follow \figref{2-34}. If you entered 2 for a floppy diskette,
follow \figref{2-35}.
\begin{ttfig}{Example of Formatting a Hard Disk Drive}
>>> TEST 70
KA410-A RDRXfmt
VSfmt_QUE_unitno (0-2) ? 0 <--- Enter drive number.
VSfmt_STS_Size ............. RD32 <--- RD32 is DUA0.
VSfmt_QUE_SerNbr (0~999999999) ? 361 <--- Enter a number.
VSfmt_QUE_RUsure (DUA0 1/0) ? 1 <--- Enter a 1 for yes,
0 for no.
VSfmt_STS_RdMbb ............OK <--- Manufacturer's bad
block located.
VSfmt_STS_FMTing ............OK <--- Disk formatted OK.
VSfmt_STS_ChkPss ............OK <--- Check pass is OK.
VSfmt_STS_BBRvec := 7 <--- Number of bad blocks
revectored.
VSfmt_RES_Succ <--- Disk is formatted
successfully.
>>>
\end{ttfig}
\newpage
\begin{ttfig}{Example of Formatting an RX33 Floppy Diskette}
>>> TEST 70
KA410-A RDRXfmt
VSfmt_QUE_unitno (0-2) ? 2 <--- Enter drive number.
VSfmt_QUE_RXmedtyp
( 1=RX33 ) ? 1 <--- Enter a 1 if RX33
diskette media.
VSfmt_QUE_RUsure (DUA2 1/0) ? 1 <--- Enter a 1 for yes,
0 for no.
VSfmt_STS_FMTing .....OK <--- Diskette formatted OK.
VSfmt.STS.CkRXfmt ..... OK <--- RX33 format checked OK.
VSfmt_RES_Succ <--- Diskette is formatted
successfully.
>>>
\end{ttfig}
\newpage
\begin{ttfig}{Example of Formatting an Unknown Hard Disk Drive}
>>> TEST 70
KA410-A RDRXfmt
VSfmt_QUE_unitno (0-2) ? 0 <--- Enter drive number.
VSfmt_STS_Siz ............. ???? <--- Unknown disk drive.
VSfmt_STS_EntUIB <--- Formatter needs disk specifics.
xbnsiz := 54 <--- Enter number of transfer blocks.
dbnsiz := 48 <--- Enter number of diagnostic blocks.
lbnsiz := 83236 <--- Enter number of logical blocks.
rbnsiz := 200 <--- Enter number of replacement blocks.
surpun := 6 <--- Enter number of surfaces per unit.
cylpun := 820 <--- Enter number of cylinders per unit.
wrtprc := 820 <--- Enter the write precompensation
cylinder.
rctsiz := 4 <--- Enter size of revectoring control
table (RCT).
rctnbr := 8 <--- Enter number of copies of RCT.
secitl := 1 <--- Enter the sector interleave.
stsskw := 2 <--- Enter the surface to surface skew.
ctcskw := 9 <--- Enter the cylinder to cylinder skew.
mediai := 627327008 <--- Enter the media MSCP ID.
MSfmt_QUE_SerNbr (0-999999999) ? 361 <--- Enter serial number.
VSfmt_QUE_RUsure (DUA0 1/0) ? 1 <--- Enter 1 for yes,
0 for no.
VSfmt_STS_RdMbb ............OK <--- Manufacturer's bad
block located.
VSfmt_STS_FMTing ............OK <--- Disk formatted OK.
VSfmt_STS_ChkPss ............OK <--- Check pass is OK.
VSfmt_STS_BBRvec := 2 <--- Number of bad blocks
revectored.
VSfmt_RES_Succ <--- Disk is formatted
successfully.
>>>
\end{ttfig}
\subsubsection{Disk Formatter Messages}
All messages for the formatter start with VSfmt\_. The second segment of
the message indicates the type of message; STS\_ for a Status message,
QUE\_ for a question that waits for a response, and RES\_ for an indication
of a resultant message. \tabref{2-17} lists all the formatter messages and gives
an explanation for each.
\begin{tbl}{Disk Formatter Messages}{l X}
\textbf{Formatter Message} & \textbf{Explanation}\\
\hline
VSfmt\_STS\_ChkPss & A check pass is being done on the disk. \\[0.5em]
VSfmt\_STS\_CkRXfmt & The RX33 diskette format is being checked. \\[0.5em]
VSfmt\_STS\_EntUIB & The formatter has sized an unknown disk and will
prompt you to input information about the disk. \\[0.5em]
VSfmt\_STS\_FMTing & The disk is being formatted. \\[0.5em]
VSfmt\_STS\_RdMbb & The manufacturer's bad block is being located. \\[0.5em]
VSfmt\_STS\_RXfmt & The RX33 diskette is being formatted. \\[0.5em]
VSfmt\_STS\_Siz & The hard disk selected is being sized. \\[0.5em]
VSfmt\_QUE\_RUsure (DUA\# 1/0) ? & The formatter uses this question as a safety check.
If you want to format the disk or diskette that is
indicated by the \#, enter 1 for yes. Otherwise,
enter any character other than 1 to abort the formatter. \\[0.5em]
VSfmt\_QUE\_SerNbr (0-999999999) ? & Enter a number for the hard disk you are
formatting. The number can be any number from
0 to 999999999. This number should be the serial
number of the drive, but does not have to be. You
can enter a 0 for DUA0 and a 1 for DUA1, but any
number will do. \\[0.5em]
VSfmt\_QUE\_unitno (0-2) ? & Enter the drive that needs formatting. Enter 0 for
DUA0, 1 for DUA1, and 2 for DUA2. Any other
character aborts the formatier. \\[0.5em]
VSfmt\_RES\_Succ & The disk has been successfully formatted. \\[0.5em]
VSfmt\_RES\_Abtd & The RDRX formatter has been aborted. \\[0.5em]
VSfmt\_RES\_ERR \# & The formatter has been stopped because of the error
code indicated by the \#. \tabref{2-18} lists the
error codes. \\[0.5em]
\end{tbl}
\begin{tbl}{Error Codes for the Disk Formatter}{c X}
\textbf{Code} & \textbf{Description}\\
\hline
1 & Illegal unit number entered. \\[0.5em]
2 & Error occurred during the RD autosizer. Either a disk is not a Digital disk or the disk is bad. \\[0.5em]
3 & Error occurred during formatting. \\[0.5em]
4 & Error occurred during the hard disk check pass. \\[0.5em]
5 & Error occurred during the floppy disk check pass. \\[0.5em]
6 & No diskette loaded in the floppy drive or the diskette is not RX33 media. \\[0.5em]
\end{tbl}
\subsection{Mass Storage Disk Verifier}
This utility verifies the hard disk formats. It does not verify the diskette
formats nor does it destroy data on the disks. The command to start the
verifier is TEST 71. \figref{2-37} shows an example of running the formatter
on DUA1.
To run the verifier, enter TEST 71, then enter the drive number when the
verifier asks, VSmsv\_QUE\_unitno (0-1) ? \_ \_ \_. Enter a 0 for the hard disk
drive in the system box or enter 1 for the hard disk drive in the expansion
box.
\begin{ttfig}{Example of Running the Disk Verifier on DUA1}
>>> TEST 71
KA41O-A RDver
VSmsv_QUE_unitno (0-1) ? 1 <--- Enter drive number.
VSmsv_STS_Siz .. RD53 <--- Drive being sized
VSmsv_QUE_RUsure (DUA1 1/0) ? 1 <--- Enter a 1 for yes,
0 for no.
VSmsv_STS_RDing ........OK <--- Read pass finished OK.
VSmsv_8TS_OBBcnt = 16 <--- Old bad block count.
VSmsv_STS_NBBcnt = 0 <--- New bad block count.
VSmsv_RES_Succ <--- Disk verified
successfully.
>>>
\end{ttfig}
\subsubsection{Disk Verifier Messages}
All messages for the verifier start with VSmsv\_. The second segment of
the message indicates the type of message. STS\_ for a status message,
QUE\_ for a question that waits for a response, and RES\_ for an indication
of a resultant message. \tabref{2-19} lists all the verifier messages and gives
an explanation for each.
\begin{tbl}{Disk Verifier Messages}{l X}
\textbf{Verifier Message} & \textbf{Explanation}\\
\hline
VSmsv\_STS\_NBBcnt & The verifier lists the new bad block count since
the last time the disk was formatted. \\[0.5em]
VSmsv\_STS\_NBBpo3 & The verifier lists the new bad block locations if
any new bad blocks are found. It lists the cylinder
number, surface, and the sector. \\[0.5em]
VSmsv\_STS\_OBBcnt & The verifier lists the old bad block count. \\[0.5em]
VSmsv\_STS\_RDing & The verifier is reading the disk. \\[0.5em]
VSmsv\_STS\_Siz & The hard disk selected is being sized. \\[0.5em]
VSmsv\_QUE\_RUsure (DUA\# 1/0) ? & The verifier uses this question as a safety check.
If you want to verify the disk indicated by the \#,
enter 1 for yes. Otherwise, enter any character
other than 1 to abort the verifier. \\[0.5em]
VSmsv\_QUE\_unitno (0-1) ? & Enter the drive that you are verifying. Enter 0
for DUA0 or a 1 for DUA1. Any other character
aborts the verifier. \\[0.5em]
VSmsv\_RES\_Succ & The disk has been successfully verified. \\[0.5em]
VSmsv\_RES\_Abtd & The RD verifier has been aborted. \\[0.5em]
VSmsv\_RES\_ERR \# & The verifier has been stopped because of the error
code indicated by the \#. \tabref{2-20} lists the error
codes. \\[0.5em]
\end{tbl}
\begin{tbl}{Error Codes for the Disk Verifier}{c X}
\textbf{Code} & \textbf{Description} \\
\hline
1 & Illegal unit number entered. \\[0.5em]
2 & Error occurred during the RD autosizer. The disk may not be formatted. \\[0.5em]
3 & Error reading the revectored block control table (RCT) \\[0.5em]
\end{tbl}
\subsection{Special Diagnostic Key for Field Service System Exerciser}
The removable media in the maintenance kit contains a special diagnostic
code on it that allows the system exerciser to write on this media when
running in field service mode. Without this special coding, such as on normal
customer media, the system exerciser does not do write testing on the
removable media devices. This safety fearure prevents accidentally destroying
the customers programed floppy diskettes or TK50 COMPACTapes.
There are two Utilities that create these special-keys for the floppy diskette
and TK50 COMPACTapes. TEST 72 creates a special-key on the floppy
diskette and TEST 73 creates a special-key on the TK50 COMPACTape. The
diskette and COMPACTape in the maintenance kit must be initialized with
these special diagnostic keys before they can be used. The COMPACTape
must be initialized every time you use it with the field service system exer
ciser, because the special diagnostic key on the COMPACTape is destroyed
once the exerciser recognizes the key. The special diagnostic key on the
floppy diskette is not destroyed when it is used. \figref{2-38} shows a
successrul example of creating a special-key floppy diskette. \figref{2-39} shows
a successful example of creating a special-key COMPACTape cartridge. If
any errors occur while running TEST 72 or TEST 73, make sure the drive
is on-line and operating properly and run the special-key command again.
Also, make sure the COMPACTape is not write protected.
\begin{ttfig}{Example of Creating the Special Key on a Floppy Diskette}
>>> TEST 72
KA410-A RXmker
VSfmk_QUE_MEDtyp (0=RX50) (1=RX33) ? 0 <--- Enter media type.
VSfmk_QUE_RUsure (DUA2 1/0) ? 1 <--- Enter 1 for yes,
0 for no.
VSfmk_RES_SUCC <--- Keyed successfully.
>>>
\end{ttfig}
\begin{ttfig}{Example of Creating the Special Key on a COMPACTape Cartridge}
>>> TEST 73
KA41O-A TPmker
VStmk_QUE_id (1.2,3,4,5,6,7) ? 1 <--- Enter ID address of drive.
VStmk_QUE_RUsure (1/0) ? 1 <--- Enter 1 for yes, 0 for no.
VStmk ........... OK <--- Keyed auccessfully.
>>>
\end{ttfig}
\subsection{ThinWire Network Loop Testing Utility}
This utility enables a ThinWire Ethernet network loop test or system ID
procedure to verify correct operation of the ThinWire Ethernet port. It sets
up the system to loopback Thinwire Ethernet data packets from another
node which uses troubleshootine software such as NIE, Ethernim, UETP, or
NCP loop testing. This troubleshooting software does Ethernet loop testing
at various levels: firmware/hardware loop testing, protocol loop testing,
operating system loop testing, and application loop testing. The level this
utility works on is the firmware/hardware loop testing. You use this utility
if booting over the network fails or if other levels of loopback testing fail.
The other levels of loopback testing do not need to use this utility.
To run this utility, halt the system and enter console mode. Once in console
mode, enter TEST 90 to start the utility. The screen blanks then displays \_E\_
net\$\_util followed by the Ethernet address of the system. Now the system
is ready to respond to the network loopback commands issued from any
other node on the network (typically the host system). Once TEST 90 is
entered, nothing more can be done on this system since this system is now
acting like a loopback connector. All loopback commands must be sent
from another node on the network.
When a loopback data packet is received from another node, the system
checks for errors and extracts the Ethernet address of the next node that
this packet must be sent to. The Ethernet address of the next node that
this system is sending the loopback packet to is displayed on the screen.
Most likely, the Ethernet address displayed on the screen will be the node
that sent the packet, but some troubleshooting software have the capability
to do three or more node loopback testing. Once all loopback testing is
complete, enter a carriage return to get a report on the status of the loopback
testing. Enter a \keystroke{CTRL/C} to exit TEST 90 and return to the console prompt.
\figref{2-40} shows an example of the report. \tabref{2-21} lists the definitions
of each item in the report.
\begin{ttfig}{Example of ThinWire Ethernet Loop Testing Using TEST 90}
>>> TEST 90
_E_net$_util
ID 08-00-2B-02-CF-A4 <--- Ethernet address of this node
08-00-2B-03-CF-A8 <--- Ethernet address of next node
<RETURN> <--- Enter a carridge return
req$_num - 0 sysid$_cnt - 0
tx$_cnt - 0
rx$_cnt - 0
mxcst$_cnt - 0 jnk$_pkts - 0
r_err - 0
r_fram - 0 r_oflo - 0
r_crc - 0 r_buff - 0
t_err - 0 t_more - 0
t_one - 0 t_def - 0
t_buff - 0 t_uflo - 0
t_lcol - 0 t_lcar - 0
t_rtry - 0 hng$_tx - 0
s_err - 0
s_babl - 0 s_cerr - 0
s_miss - 0 s_raerr - 0
\end{ttfig}
\begin{tbl}{ThinWire Ethernet Loopback Test Report Definitions}{l X}
\textbf{Item} & \textbf{Definition}\\
\hline
req\$\_num & System ID request response sent \\[0.5em]
sysid\$\_cnt & Unsolicited system ID's sent \\[0.5em]
tx\$\_cnt & Packeis transmitted \\[0.5em]
rx\$\_cnt & Packets received \\[0.5em]
mxcst\$\_cnt & Multicast or broadcast packets received \\[0.5em]
jnk\$\_pkts & Packets received with bad format \\[0.5em]
r\_err & Total receive errors detected by lance \\[0.5em]
r\_fram & Receive framing error \\[0.5em]
r\_oflo & Receive FIFO overflow error \\[0.5em]
r\_crc & Receive crc error \\[0.5em]
r\_buff & Receive buffer in chain not available error \\[0.5em]
t\_err & Total transmit errors detected by lance \\[0.5em]
t\_more & Transmits with more than one collision \\[0.5em]
t\_one & Transmits with one collision \\[0.5em]
t\_def & Transmits deferred \\[0.5em]
t\_buff & Transmit buffer not available error \\[0.5em]
t\_uflo & Transmit FIFO underflow error \\[0.5em]
t\_lcol & Transmits with late collision error \\[0.5em]
t\_lcar & Transmit loss of carrier error \\[0.5em]
t\_rtry & Transmit maximum retry error \\[0.5em]
hng\$\_tx & Transmit failed to complete error \\[0.5em]
s\_err & Total errors reported in CSR0 of lance \\[0.5em]
s\_babl & Babble error \\[0.5em]
s\_cerr & Collision check (heartbeat) error \\[0.5em]
s\_miss & Missed packet, no buffer available \\[0.5em]
s\_merr & DMA memory access or memory parity error \\[0.5em]
\end{tbl}